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10 CheapTickets FAQs From Our Experts

CheapTickets was established in Hawaii in 1986 by a husband and wife team. The company's website launched 9 years later. During it's over 30 years of operation CheapTickets has changed ownership several times, expanded and added additional services and has continued to try to stay as current as possible in the travel industry. The company's headquarters is in Chicago at this time.


Cheap Tickets is a travel service provider that helps consumers get the best prices on vacation packages, cruises, hotels, cars and air fare.

What is CheapTickets?

CheapTickets is an all in one travel planning and booking site that helps consumers find the best prices on things like travel, events and more.

How does CheapTickets work?

CheapTickets works with airlines, hotels, car rental companies and venues to bring good prices and consumers together. The consumer pays a small fee for the convenience of being able to book their entire trip through one site.

What methods of payment are accepted by CheapTickets?

CheapTickets accepts the following payment types:


*Note: These payment options may not be accepted by every option nor may these be the only ones accepted. Airlines, rental car companies and hotels may have additional options for payment beyond what is listed here.

CheapTickets Payment Methods

Does CheapTickets offer discounts of any kind?

CheapTickets has a number of discounts including the Secret Bargains which is 10% off at select hotels, the weekly deals found on this page and the Cheap Cash program. With Cheap Cash you book your flight as you normally would and earn cash back. That cash can be used within 30 days towards a hotel booking. Full details of this program including how it works and how to get started on getting your own Cheap Cash are found here.


As always, you can find the latest discounts and coupon codes here on CouponCause.

Does CheapTickets have a mobile app?

Yes, there is a mobile app for CheapTickets. For the app for iOS, go here and for the app for Android devices, go here.

Does CheapTickets offer a price guarantee?

CheapTickets will price match from any competitor's website for 48 hours after a booking has been made or for hotels, up to 48 hours before the check in time listed on the reservation. Simply give all the details on the CheapTickets application and then submit. If the offer is valid and verified, CheapTickets will refund the difference.

What is the CheapTicket refund policy?

CheapTickets lists the cancelation deadline on every booking description. Consumers must cancel in that time period to be eligible for any refunds of payments made as well as to not be charged a fee as a "no show". Every booking is different and several are listed as "non-refundable" because of the low prices and other considerations.

What types of services are offered by CheapTickets?

CheapTickets offers vacation packages which can include travel, events and special tours.

Do I need an account to book travel with CheapTickets?

You can make initial bookings without an account on CheapTickets but it is easier and faster to make a free account so that you can keep track of travel dates and times as well as to be alerted to any changes in your travel plans.

How do I reach someone at CheapTickets customer service?

CheapTickets customer service can be reached by phone at 1-844-803-5584. They can also be reached on social media including Facebook and Twitter.