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10 Avis Rent A Car FAQs From Our Experts

Avis Rent a Car was founded in the late 1940's as the first rental car company to be located in an airport. From there, the company has grown to be a global leader in the rental car industry. Avis Rent a Car rents a wide range of vehicles from small and economical, to hybrids for the environmentally conscious, to luxury cars and workhorse trucks.

How does renting a car from Avis Rent a Car work?

You can rent a car (or other vehicle) from Avis Rent a Car online through the website, through the use of the mobile apps or through another service including travel agents and booking services. Your information, including your driving status and age will be collected as well as your desired dates and the type of vehicle that you need. Special services and equipment including mobility equipment can also be requested at the time of the rental. You can use the portal to prepay for your rental and get a discounted price at the time of the order. On the day of the requested rental, you bring your ID and a credit card to the counter and you should be on your way whether it is work or vacation.

Is there an Avis Rent a Car mobile app?

Yes, there is a mobile app. You can use it to set up rentals as well as other things including picking the car you want, finding gas, food and lodging near by and more. For Android users download the app here. For the iOS app, go here.

Are there discount or promos with Avis Rent a Car?

There are a number of different discount programs as well as promotions to use with Avis Rent a Car. For some rentals there will be a 5% donation to the Make a Wish Foundation. There are temporary promotions as well as permanent ones that include discounts to active AARP members and up to 25% off the base rate for members of the Veterans Advantage program.

What is the Avis Rent a Car best price pledge?

Avis Rent a Car promises that you are getting the best rental rate for the type of car you have selected and will back that up with a pledge. If you prepay your rental and find a comparable vehicle for a lower rental price, that price will be matched plus an additional 10% will be taken off as well. Terms and conditions as well as additional details can be found here.

Does Avis Rent a Car have gift certificates?

Yes. There are Avis Rent a Car gift certificates that are easily purchased by calling 1-877-467-8471, 7 am to 4 pm (EST), Monday through Friday.

What methods of payment are accepted by Avis Rent a Car?

Avis Rent a Car accepts the following methods of payment:

Avis Rent a Car Payment Methods

What is Avis Preferred at Avis Rent a Car?

Avis Preferred is the rewards program for Avis Rent a Car. It is free to join and you begin earning points right away. Once you opt in and rent a car within the first 3 months, you earn 100 bonus points. The program lets you get easier rentals, upgrades and other benefits.

Why do I need to list my flight information on a rental form at Avis Rent a Car?

If you are picking up a car at an airport, Avis Rent a Car will help keep you informed of delays and other information regarding your flight. Your information is secure.

Does Avis Rent a Car offer roadside assistance on its rental cars?

Roadside assistance is a service that Avis Rent a Car offers at the time of every rental. Services include lock out assistance, fuel delivery or jump starts, assistance with flat tires and in the event of a total car failure, a replacement vehicle. Roadside assistance is available 24 hours a day at 1-800-354-2847.

How do I reach someone at Avis Rent a Car customer service?

Avis Rent a Car customer service can be reached by phone at 1-800-352-7900. For rates and reservations, the number to call is 1-800-633-3469. For 24 hour roadside assistance, the number to call is 1-800-354-2847. To purchase Avis Rent a Car gift certificates, the number to call is 1-877-467-8471, from 7 am to 4 pm (EST), Monday through Friday.