12 BeachBody FAQs From Our Experts

BeachBody was created in 1998 and has quickly become one of the top fitness and weight loss companies in the world. Some of the trainers have become break out celebrities with thousands of fans and followers on their personal as well as official social media accounts. Continuing on that success, BeachBody launched a streaming subscription plan called BeachBody on Demand where all of the company's workout programs, past and present are available to be streamed directly to the device of choice.


In addition to multi-DVD workout programs, BeachBody sells nutritional supplements, including the popular Shakeology, fitness tools, like the portion control containers used in the 21 Day Fix program, and fitness apparel.

What is BeachBody?

BeachBody is a company that sells health and fitness programs ranging from short and easy-to-follow to more hardcore programs for serious bodybuilders. In addition to the workouts, every program comes with a nutrition guide and a calendar.

What is BeachBody on Demand?

BeachBody on Demand is the latest addition to the BeachBody family. It is a streaming subscription service that takes all of the programs including some of the very earliest and puts them all in one place. Stream to your favorite device including Roku players, Amazon Fire TV and Google Chromecast. Free 14 day trials allow you to try a sample of every workout if you would like. The content is available to download for offline viewing.

How does BeachBody work?

BeachBody allows you to buy workout programs, nutritional supplements and other items as either a one time purchase or as an ongoing subscription. BeachBody on Demand is a streaming subscription service that is entirely digital.

What is BeachBody Live?

BeachBody Live is a fitness class/teacher training course that allows customers to become teachers in one day. Find out more here.

What is the BeachBody shipping policy?

Here is the information for shipping from BeachBody to customers in the US:

BeachBody Domestic Shipping Information

Type Fee Additional Information
Standard, 1 time orders $6.95 or 11.5% of the retail total of order if order is under $500 Orders of $500 to $1000 the fee is 6% of the total while orders over $1000 it is 4%
Express Add $5 to the total fee
Premium Add $10 to the total fee
Challenge Packs and Shakeology $2.00 per order
Other Auto-delivered Orders $4.00 per order

Does BeachBody ship internationally?

BeachBody customers in Canada and the UK can visit their own country's websites to order directly from them. BeachBody no longer ships to countries outside of the US.

What is the BeachBody return policy?

BeachBody has a 100% money back guarantee on every program and item that they sell. Returns are simple and start with an easy to use form.

What methods of payment are accepted by BeachBody?

BeachBody accepts the following types of payment:

BeachBody Payment Methods

Does BeachBody have gift cards?

BeachBody stopped issuing gift cards.

Does BeachBody only sell workout programs?

BeachBody sells nutritional supplements such as vitamins, preworkout drinks and recovery formulas as well as Shakeology which it calls a meal replacement drink. It also sells fitness tools and apparel.

Do I need to have a BeachBody account to order?

You can order as a guest at BeachBody, however if you sign up for a free account you will have access to many benefits including the BeachBody community, challenges and your own coach that will help encourage and guide you to your goals.

How do I reach someone at BeachBody customer service?

BeachBody customer service can be reached via Facebook messenger from 8 am to 5 pm (PST), Monday through Friday. Online chat options are available from 4 am to 10 pm. You can also call customer service at 1-866-737-9407 within those same hours.