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10 Build A Sign FAQs From Our Experts
Launched in 2005, Build A Sign is an American company based on Austin, Texas with just under 500 employees. The company also owns and operates several other printing brands including EasyCanvasPrints.com and Allied Shirts. You will find a wide range of items at Build A Sign from bumper stickers and magnets to huge banners and more.
How does Build A Sign work?
Once you choose the size and style of the item you want, Build A Sign has a number of options for customization including uploading your own photo/design/layout or working with the design team to create something new. Items can be shipped as soon as the following day depending on the time of order and other factors.
What is the Build A Sign shipping policy?
Currently most orders at Build A Sign are shipped free to the contiguous United States. Large items may not qualify for free shipping at this time. Additional shipping options may be available based on order size and destination. These options will be shown at checkout.
What is the Build A Sign return policy?
Build A Sign allows up to 90 days for a refund request. Customers should take photos or videos of the problem which may be reviewed before a refund is made. If approved, a customer can receive a refund (minus the cost of shipping, which is not refunded), store credit or a replacement item.
Which payment methods are accepted by Build A Sign?
Build A Sign accepts the following payment methods:
Build A Sign Payment Methods
Does Build A Sign offer discounts?
In addition to frequent sales and free shipping events, Build A Sign offers a 10% discount for a first time customer after they take a short survey. Discounts may also be had on larger orders. More Build A Sign discounts can be found at CouponCause.
Can I cancel or change my Build A Sign order once it has been submitted?
Turnaround time is very rapid at Build A Sign so once you submit an order it may go immediately to processing and production. Call customer service as soon as possible and there could be a small chance that the order can be stopped.
What are the design services at Build A Sign?
Build A Sign design services include help with layout, finding clipart, designing a logo and photo editing. These services are free for up to 2 proofs. Additional services beyond the free listings are also available.
Can I order in bulk at Build A Sign?
Large corporate orders are not a problem at Build A Sign. Corporate customers should fill out the quote form on the website or call customer service to get the best price for all their sign and marketing tool needs.
How do I contact Build A Sign customer service?
Build A Sign customer service can be reached by live chat on the website, by using this form, by email at Support@buildasign.com or by phone at 1-800-330-9622. Customer service hours are Monday through Friday, 7 am to 9 pm (CST).