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12 CarParts.com FAQs From Our Experts

CarParts.com began in 1999 to provide the widest range of car and truck parts at the lowest possible prices. Since then, more than 10 million orders have shipped out across the continental US leading to the need for a third warehouse to be opened up. CarParts.com lets consumers shop by part name or type, make or model or by brand name. The site has parts for vehicles from 1980 to the latest vehicles to roll out of the showrooms.

What is CarParts.com?

CarParts.com is an online auto parts retailer that sells thousands of parts from bumpers to wiring and more. Shopping is simple and can be done by make and model, by part or by requesting a quote.

What are some of the products at CarParts.com?

Here are the products at CarParts.com:

Does CarParts.com have retail stores?

There are no CarParts.com retail stores. They are an online retailer only.

What is the shipping policy for CarParts.com?

This is the US shipping information for CarParts.com:

CarParts.com Shipping Information

Type Fee Estimated Delivery Time Carrier
Standard Varies by order Usually 3-5 business days Varies by region
Truck Freight Varies by order Usually 5-10 business days Varies by region

Does CarParts.com ship internationally?

CarParts.com does not ship internationally at this time.

What payment methods does CarParts.com accept?

CarParts.com accepts the following payment methods:

What is the CarParts.com returns policy?

CarParts.com will only accept returns that have been previously authorized for a period of 30 or 90 days depending on the part in question. The part must be new and not have been mounted or otherwise tampered with. Some items are not eligible for returns under any condition.

What is the CarParts.com low price policy?

CarParts.com will meet or beat the price by any competitor on any part once that part has been verified. The full policy and a price match form are found here.

How do I order from CarParts.com?

Ordering from CarParts.com is simple. Find the part you need by make and model, by part name or by brand name and add it to your cart. Once you are finished shopping, checkout by entering your personal information, billing and shipping information, clicking confirm and then submitting your order.

Can I cancel a CarParts.com order?

For orders made Monday through Thursday to CarParts.com, cancelation may be possible. Orders made on Friday are not eligible for cancelation.

Is there a CarParts.com savings or loyalty program?

There is not a CarParts.com loyalty or rewards program of any kind.

How can I reach CarParts.com customer service?

CarParts.com customer service can be reached by phone at 1-877-702-1308, 6 am to 8 pm (PST) Monday through Saturday. For returns, the phone number is 1-866-529-0412, 6 am to 8 pm (PST), Monday through Friday.