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13 David's Bridal FAQs From Our Experts

David's Bridal has been in business for 6 decades and currently has more than 300 stores throughout all of North America as well as the UK. In addition to selling bridal gowns in a wide array of styles, David's Bridal also has dresses for bridesmaids, the flower girl and mother of the bride. Jewelry, shoes and accessories can also be found to complete any look. Appointments can be made to try on dresses as well as for alterations and other services.

Does David's Bridal have retail locations?

David's Bridal does have retail locations throughout North America as well as in the UK. To find a US store near you, start with this locator.

What is the David's Bridal domestic shipping policy?

This is the David's Bridal domestic shipping policy. Note that David's Bridal does not ship to the US Territories or to PO/APO/FPO addresses at this time.

David's Bridal Domestic Shipping Information

Type Delivery after Processing (3 days) Fee
Standard 1-7 business days $8-15 dependent on order total. Free for orders over $125.00.
Expedited 2 business days $30
Express Next business day $40

Does David's Bridal ship internationally?

Yes! David's Bridal does ship select items internationally. While shopping, you will see "ships internationally" near the eligible items. David's Bridal uses Border Free to ship items. All charges including shipping and handling, taxes and duties will depend on the country of destination and will vary.

What is the David's Bridal return policy (US customers)?

David's Bridal will allow items that have been bought online to be returned as long as they are in their original packaging with tags still attached. Special orders, personalized and dyed or final sale items cannot be returned. Items that have had the tags removed will also not be accepted for return.


Items that are bought in store cannot be returned for a refund but are eligible for exchange as long as it is before the date of the event.

What is the David's Bridal international return policy?

David's Bridal will accept items from international customers up to 14 days after their delivery date. Customers must email international customer service at ICustomerService@dbl.com for a return merchandise authorization number before returning any items. Returns without an RMA will not be accepted. All shipping costs are the responsibility of the customer.

What methods of payment are accepted by David's Bridal?

David's Bridal accepts the following forms of payment for online, US customers:

Can an order placed to David's Bridal be changed or canceled?

Once an order to David's Bridal has been submitted it cannot be changed or canceled.

Does David's Bridal have any discounts or special offers?

David's Bridal has a number of savings options including but not limited to 10% off of dresses $100 or more for students through the Student Beans website and the David's Bridal rewards program which is a booklet with $1000 in savings from partners across the country given to customers in store. To find additional discounts check out the savings page, sign up for the newsletter or text "Join" to 69340 for updates on sales and special events. You can also look for discount codes and savings on CouponCause.

Does David's Bridal have gift cards?

There is a David's Bridal gift card however it can only be used for in store purchases and is not valid online.

What are the size ranges at David's Bridal?

Every dress and style may have different sizing so each is accompanied by a sizing chart to help you get the right fit. David's Bridal does sell many styles in petite, tall and plus sizes.

Why am I being asked to make an appointment to David's Bridal?

Buying a formal gown is a big and difficult decision. The intricate designs are often difficult to put on and remove carefully without assistance so your appointment will include a salesperson that can help you make decisions on style and sizing, as well as tips and tricks to getting in and out of the dress without stress. You may also need to schedule time for additional fittings and alterations so that your dress is perfect and ready to take center stage at your big event.

Does David's Bridal do financing?

David's Bridal offers financing through its David's Bridal credit card. In addition, there is a layaway program that allows you to put a deposit down on your dress and make monthly payments until it is paid off.

How do I reach someone at David's Bridal customer service?

David's Bridal customer service can be reached by text message by texting "Hello" to 38201. You can also text "Join" to 69340 to be given special updates on sales and other offers. The phone number for customer service is 1-844-400-3222.