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11 Hanna Andersson FAQs From Our Experts
Hanna Andersson was born out of the need to find comfortable baby clothing that was not only easy to put on and take off but made with soft, organic and natural fabrics. From that need came a mail order catalog, a website and retail stores that brought just the right blend of super soft and durable together to create items that the company refers to as Hannas. From newborn babies to older children, and even matching pajama sets for the entire family, all of the Hannas at Hanna Andersson are meant to be thoroughly enjoyed.
Does Hanna Andersson have retail locations?
Yes! You can find the Hanna Andersson location closest to you with this store locator.
What is the Hanna Andersson domestic shipping policy?
This is the information for Hanna Andersson's shipping policy to the US:
Hanna Andersson Domestic Shipping Information
| Type | Estimated Arrival | Fee |
|---|---|---|
| Standard/FedEx Smart Post | 7-10 days | $7.00 |
| FedEx 3 Day | 3 business days | $14.00 |
| FedEx 2 Day | 2 business days | $17.00 |
| FedEx Next Day | 1 business day | $25.00 |
| Saturday delivery available through customer service only |
Does Hanna Andersson ship internationally?
Hanna Andersson does ship internationally. Each country's shipping fees, courier and estimated delivery time is different and may include additional fees that are not noted at the time of order.
What is the Hanna Andersson return policy?
Hanna Andersson allows returns for 60 days. Items must be unworn, with tags and original receipt or shipping invoice. Items can be returned to the store even if purchased online. Some items are ineligible for return including all items that are marked as "final sale". A shipping charge of $6.95 for one item or $8.95 for 2 or more items will be deducted from the refunded amount. Returns after 60 days will be declined.
What is the Hanna Andersson international return policy?
International customers can return items for up to 60 days after delivery. The return label that is found on the invoice should be used for these returns. Final sale items are not eligible for returns. Items returned after 60 days will not be accepted.
What methods of payment are accepted by Hanna Andersson?
These are the payment methods accepted for US customers online at Hanna Andersson:
Hanna Andersson Payment Methods US/Online Customers only
Does Hanna Andersson have gift cards?
Yes, there are 2 styles including a traditional, plastic card and the digital card emailed directly to your recipient or your own email address.
What type of sizing does Hanna Andersson use?
Hanna Andersson uses a unique, centimeter based sizing for all clothing. A chart is included to help you choose the right size. You can also call customer service at 1-800-222-0544 for guidance in choosing the right size.
Does Hanna Andersson have any type of discounts or special savings?
Hanna Andersson has savings which can be found on the top banner of the website's homepage. In addition, you can get discounts of 20% on your next order when you refer a friend or sign up for the newsletter. You may also find additional promo codes at CouponCause.
How do I set up or shop for the Hanna Andersson gift registry?
You can start or shop for a gift registry in a Hanna Andersson retail store or online. For assistance finding a registry, adding a gift to it or anything else related to the registries, contact customer service at BabyRegistry@hannaandersson.com.
How do I reach someone at Hanna Andersson customer service?
Hanna Andersson customer service can be reached by live chat from 6 am to 7 pm (PST) on the website. You may also use this form or ask questions via social media. Calls can be made to 1-800-222-0544 from 6 am to 8 pm, 7 days of the week. For assistance with the baby registry email BabyRegistry@hannaandersson.com.