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10 Hilton FAQs From Our Experts
Founded in 1919 by Conrad Hilton, the Hilton brand of hotels encompass a wide range of prices and styles from mid scale to luxury. There are currently nearly 6000 Hilton family branded locations in 113 countries around the world.
How many Hilton locations are there?
Hilton has more than 15 brands in the company's portfolio and there are nearly 6000 locations across the world.
Is there a Hilton gift card?
There is a Hilton gift card available in many locations. Restrictions, expiration and other information varies depending on where it was purchased and where it is intended to be used.
What is Hilton Honors?
The Hilton Honors program is a loyalty program rewards members with savings on room rates, additional benefits like expanded free wi-fi in some locations and additional rewards that vary by the level you have reached. There are four levels: member, silver, gold and diamond. For more information, including how to join and the various restrictions, see here.
Does Hilton have any savings or discount programs?
Hilton does have a number of offers and discounts which vary in availability and by location. Some offers are listed on the website under the heading "Offers". Additional offers include AAA, AARP and corporate savings rates. You may also find additional savings at CouponCause.
Does Hilton do price matching?
Hilton will price match. If you find a lower advertised price for a comparable room and it can be verified, Hilton will match the price plus give you 25%.
What payment methods are accepted by Hilton?
These are the general payment methods accepted by Hilton. Note that some properties may accept other payment methods not on this list or may not accept some of the listed methods.
Hilton Payment Methods
How do I know which amenities are available at the Hilton hotel I am staying at?
Each Hilton hotel has different available amenities. You can ask customer service for this information, contact the team on social media or look at the website for your specific hotel.
How do I contact someone at Hilton customer service?
For general questions Hilton's customer service line is 1-800-Hiltons (445-8667). There is a live chat on the website, Facebook messenger and Twitter for additional support. For reservations call 1-888-446-6677. For questions about a specific locations, please contact that hotel directly.