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12 Jimmy Jazz FAQs From Our Experts

It was almost thirty years ago when the first Jimmy Jazz store opened in New York City. That store was meant to tap into the urban vibe and culture, providing all of the latest shoe styles and accessories that people could ever dream of. There are now 170 Jimmy Jazz stores including 30 in the metro New York area alone. Styles stay tight with new shoes and other gear updated daily.

What is Jimmy Jazz?

Jimmy Jazz is a shoe store... and more. From the latest athletic shoes to clothing and accessories, Jimmy Jazz can cover you from head to toe.

What are some of the products at Jimmy Jazz?

Here are some of the products you will find at Jimmy Jazz:

What is the Jimmy Jazz shipping information?

This is the shipping information for Jimmy Jazz:

Jimmy Jazz Domestic Shipping Information

Type Fee Restrictions
Standard $7.95 Not available for orders with limited release items or orders over 10 lbs.
Varies by order/location Varies by order/location/size/weight My require signature for delivery

Does Jimmy Jazz ship internationally?

Jimmy Jazz does not ship internationally at this time.

What payment methods are accepted at Jimmy Jazz?

These are the payment methods accepted at Jimmy Jazz for online orders:

Does Jimmy Jazz have a rewards program?

Yes, there is a Jimmy Jazz rewards program called Fresh Selects. Members receive 10 points for every $1 they spend. Rewards are earned by accumulating points. Members can belong to 1 of 3 categories which are: Lo-top, Mid-top and Hi-top. Additional benefits include double point events, birthday offers and free shipping events.

What are the Jimmy Jazz text alerts?

If you sign up for text alerts from Jimmy Jazz you get information about special sales and savings. New customers will also receive $15 off of select items at sign up.

What is the Jimmy Jazz return policy?

Jimmy Jazz will allow returns for 30 days from the delivery date for a full refund. All items must be new, with tags attached. Shoes must be in their original box. Items bought at a Jimmy Jazz store must be returned to the store.

Can I cancel a Jimmy Jazz order once it has been placed?

In most cases, once an order has been submitted to Jimmy Jazz it cannot be changed or canceled.

Are there Jimmy Jazz gift cards?

Jimmy Jazz has gift certificates which can be used for online shopping only.

Are there Jimmy Jazz retail stores?

There are 170 Jimmy Jazz retail stores, 30 in the New York Metro area alone. Find a store near you here.

How do I reach someone at Jimmy Jazz customer service?

Jimmy Jazz customer service can be emailed at: Customerservice@jimmyjazz.com. You can also call Jimmy Jazz customer service at 1-877-307-JAZZ (5299). Customer service hours are 9am to 8 pm (EST), daily.