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13 Kiwi Crate FAQs From Our Experts

Kiwi Crate is the subscription box meant to enhance learning in children. Delivered every month, Kiwi Crates come with activities that are educational, creative, convenient and fun!

Kids between the ages of 3-16 can enjoy the subscription boxes on Kiwi Crate. Kiwi Crate also recently announced the Cricket Crate for newborns between 0-2.

Does Kiwi Crate accept PayPal?

No. Kiwi Crate does not accept PayPal at this time. You can pay with any major credit card.

Does Kiwi Crate auto renew?

Yes. Kiwi Crate by default will auto-renew at the end of your subscription. You can manage this setting on your account page.

Does Kiwi Crate charge monthly?

No. Like most subscription boxes, Kiwi Crate charges a one-time fee for every month in your subscription at the time of checkout.

Does Kiwi Crate have a customer service phone number?

Yes. Kiwi Crate offers phone support between Monday and Friday from 6am-6pm PT. Call 1(800) 714-4828.

Does Kiwi Crate give refunds?

Yes. Kiwi Crate will offer a refund but only in the form of store credit. Please email customercare@kiwico.com to initiate a refund.

Does Kiwi Crate ship to Australia?

Kiwi Crate does not currently ship to countries outside of the United States. Please fill our the Kiwi Crate International Waiting List form for more information.

Does Kiwi Crate ship to Canada?

Kiwi Crate does not currently ship to countries outside of the United States. Please fill our the Kiwi Crate International Waiting List form for more information.

How do I gift Kiwi Crate?

Gifting Kiwi Crate is super easy. Simply select the "Gift" tab at the top of the screen and follow the prompts!

What ages is Kiwi Crate for?

Kiwi Crate makes boxes for children between the ages of 3-16+. The boxes are broken into age groups, 3-4, 5-8 and 9-16+. Kiwi Crate has also announced the Cricket Box for newborns 0-2.

What is in a Kiwi Crate box?

Each Kiwi Crate comes with creative learning materials and information for the children and parents. Subscribers can also upgrade to "Deluxe" boxes and receive a book with their box.

From where does Kiwi Crate ship?

Kiwi Crate subscription boxes ship from their warehouse in California.

When does Kiwi Crate ship?

New Kiwi Crate boxes ship to your door every month.

What does Kiwi Crate do?

Kiwi Crate is a monthly subscription box for children. Each box ships with creative learning materials to help develop your child!