11 Microsoft Store FAQs From Our Experts
Microsoft launched in 1975 with the first physical Microsoft Store launching in 2009, the same year that Windows 9 was introduced. With computers including desktops, laptops and gaming systems, the Microsoft Store has everything that you may need for education, work and play time.
Does Microsoft Store have retail locations?
Yes, there are physical Microsoft Store locations. Find a store near you here.
What is the Microsoft Store domestic shipping policy?
This is the information for shipping from the Microsoft Store for US customers:
Microsoft Store Shipping Information
| Type | Fee | Estimated Delivery | Additional Information |
|---|---|---|---|
| Expedited | Free | 2-3 business days | Shipping to Puerto Rico may take 1-2 days longer |
| Express | $16.99 | 1-2 business days |
Does Microsoft Store ship internationally?
Microsoft Store ships internationally from another website. Find the right site for your shopping needs here.
Does Microsoft Store offer in store pickup?
You can order items online and then pick them up in the local Microsoft Store location if you would like. Most items can be ordered and picked up the same day while others may need to be shipped from another location. An email will be sent when your item is ready for pick up.
What is the Microsoft Store return policy?
All returns can be made online through the Microsoft Store account or taken to the local store that is convenient to you. To return online, sign in to your account and then go to order history. Under the options you should see request return. If that option is not found the item may not be eligible for return. For questions or further assistance contact customer support or use the virtual agent.
What methods of payment are accepted by Microsoft Store?
Microsoft Store accepts the following payment methods for US, online customers:
Microsoft Store Payment Methods
Does Microsoft Store have deals or discounts?
There are many savings options for Microsoft Store including a 10% discount for students and parents. In addition, there is a page dedicated to savings. You can find all of the current savings on this page as well as on CouponCause.
Does Microsoft Store have gift cards?
In addition to Microsoft Store gift cards you can also find other gift cards for other Microsoft products and Xbox games.
Do you need to have a Microsoft Store account to order?
A Microsoft Store account allows you to link all of your Microsoft devices and applications together. An account also allows you to manage orders including easily returning products and more. You do not need one to order.
Does Microsoft Store have a rewards program?
Microsoft Store does have a program called Microsoft Rewards. The program allows you to earn points for a variety of actions including making purchases, using Bing for searches, playing games/challenges and answering trivia questions. It is free to sign up to this program.