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13 SeatGeek FAQs From Our Experts

SeatGeek is one of the world's largest ticket engine sites selling tickets to events that range from sports to concerts and award winning shows. The service finds tickets to events and charges a small fee. SeatGeek also allows people to sell tickets to these events as well.

Are there any SeatGeek Black Friday deals this year?

SeatGeek Black Friday specials are already starting to be listed on various websites and include several promo code options ranging from discounts for specific tickets as well as discounts for the entire website. SeatGeek Black Friday coupons will be listed on CouponCause as they become available. Be sure to check back closer to Black Friday to see what’s available.

What are the SeatGeek Cyber Monday specials going to look like this year?

Because of the nature of the business and the current situation, all SeatGeek Cyber Monday specials may be in a constant state of change. Some sites are already listing the specials and promo codes which are similar to offers provided in previous years. CouponCause will have the latest SeatGeek Cyber Monday deals as the time gets closer.

What is SeatGeek?

SeatGeek is a digital service that finds all of the tickets to every event in your area and then lists them in one place. You pay a small fee for this service and get the tickets you want without hassle.

Can I cancel an order once it has been made to SeatGeek?

No, orders can not be canceled or changed once they are submitted.

What is the SeatGeek refund policy?

In most cases, SeatGeek will refer the customer to the actual seller of the tickets for assistance in getting a refund or handling a dispute of any kind.

How are SeatGeek tickets delivered?

Since SeatGeek deals with many sellers, it is possible that tickets could have multiple delivery options. These can include: by mail (rare), sent to the mobile app/account directly, local pick up, sent to the will call box office or to another designated spot.

How do you use the SeatGeek mobile app to get in to a venue?

The SeatGeek mobile app may be used to get in to some venues however, it must be one that uses the swipe method of entry. The mobile app is available for both iOS and Android. To download the app for iOS go here or here for Android.

What methods of payment are accepted by SeatGeek?

These are the payment methods accepted by SeatGeek:

SeatGeek Payment Methods

Does SeatGeek accept overseas orders?

SeatGeek does not accept overseas orders at this time.

Do you need an account to order from SeatGeek?

Yes, you must first create an account with SeatGeek before placing your order. Accounts take only a few seconds to setup and can be done using an email address or linked to a Facebook account.

Does SeatGeek do price matching?

SeatGeek guarantees that they have the lowest prices for every event. If you find a lower price, it will be matched.

Does SeatGeek have gift cards?

Some venues use a gift card as the ticket. SeatGeek does not sell gift cards in the traditional sense.

How do I reach someone at SeatGeek customer service?

SeatGeek customer service can be reached by using a feature on the mobile app or via the Twitter or Facebook messenger systems.