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12 Windsor FAQs From Our Experts
Windsor started as a family owned store selling women's hosiery and lingerie in 1937. The 2 brothers expanded to include other women's clothing items over time including 1957 when the store added special occasion dresses. Windsor expanded even further when the store's online store was live and ready to go in 1998. Now with 200 stores, Windsor is the amazing fashion store that many people love having in their lives.
Does Windsor have retail stores?
Yes! Windsor has 200 retail locations. Begin your search for a store near you here.
Windsor Domestic Shipping Information
| Type | Fee | Estimated Delivery | Special Notes |
|---|---|---|---|
| Everyday Shipping | $5.95, free shipping at $75 | 1-9 business days | |
| Standard | $9.95 | 1-5 business days | |
| Express Shipping | $23.95 | 1-2 business days | AK/HI customers will have express shipping but should expect delivery to be slightly longer. |
Does Windsor ship internationally?
Yes, Windsor does ship internationally using either Standard International or International Express shipping. Windsor no longer ships to Europe at this time.
What is the Windsor return policy?
Returns at Windsor are accepted for 30 days. Damaged items must be returned within 7 days. If you would prefer to return an item to a store near you, you have 14 days to do so. Special occasion dresses including those marked with a purple circle tag must be returned to the online store only.
What payment methods are accepted at Windsor?
These are the payment methods that are accepted at Windsor for US, online customers:
Windsor Payment Methods
Does Windsor have Afterpay as an option?
Yes, you can pay for your items with Afterpay. Simply make your selections and then select Afterpay when you get to the billing section. From there you will be asked a few simple questions and will be set up on the billing plan.
Does Windsor have gift cards?
Windsor does have gift cards but they are only valid for in store purchases and cannot be used online.
Windsor Products
What are Windsor Ambassadors?
Windsor Ambassadors are essentially influencers. They are people who wear Windsor fashion and take a lot of photos to post on various social media sites. To apply to become a Windsor Ambassador start here.
Does Windsor have plus size options?
Windsor does have an extensive line of plus sized items both online and in select stores.
How do I set up a Windsor account?
Setting up a Windsor account is fast, easy and free. Accounts allow you to keep track of orders and can help speed up refunds if that is ever needed. You can also create and save wish lists with your Windsor account.
How do I reach someone at Windsor customer service?
Windsor customer service can be reached by email at Info@windsorstore.com. There is a live chat on the website as well as a form that you can use to send questions, comments and concerns. Customer service can also be reached by phone at 1-888-494-6376, Monday through Friday, 6 am to 5 pm (PST).