Newair® 58-Can, 18-Bottle Built-in Dual Zone Beverage Fridge - 24"
Newair® 58-Can, 18-Bottle Built-in Dual Zone Beverage Fridge - 24"
PRODUCT OVERVIEW
Most Liked Positive Review
Worth the money
We put the unit in our extended kitchen for Wine and cold drinks. Its looks great. The temperature settings are right on. Its a little noisy when the compressor kicks on but I have heard worse and for the money its a not bad. You get used to it pretty quick. Its been less than 6 months but at this p...
Most Liked Negative Review
Beware!
For the price and what you get, this product is great! However, it has a known flaw of the temperature sensor going out. Unfortunately, ours was on our wine bottle side and froze all of our wine (including some very expensive wine bottles). So, if you are looking for a product like this, just make s...
Reviewed by 310 customers
Stopped cooling both sides
Mine lasted past the 3 year mark. We were a little luckier but then both sides stopped cooling. Left is set to 36 but real feel is 55. Right same issue. Off about 20 degrees. Buyer beware
Newair Customer Service Team
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care
Don't believe the 4 star review.
Unit stopped working within 3 years.
Newair Customer Service Team
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. A copy of receipt is needed for warranty claim. Best Regards, Customer Care
Stay away unless you want to buy a replacement in 3 years
Decent unit when it worked but one of the windows got condensation inside it after 2 years and now in year 3 it's stopped cooling below 50f. Customer service said that its a compressor issue and that they can't provide a replacement part for it and they don't have any service techs that could look at it. So it's essentially now trash. I know nothing lasts for ever but this is very poor and seems to very common with this brand.
Newair Customer Service Team
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Stops working at 3.5 years
Seems to be a consistent problem. Both sides stopped working. Tried calling customer service but no one answers. Lot of money to only last such a short time
Newair Customer Service Team
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Very Disappointed. Should last Longer Than 19 Months.
Stopped working at about the 19 month mark. I bought the parts they said would fix it but it did not. I've been waiting over a month for a supervisor to review my request for a replacement. Not happy!
Newair Customer Service Team
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Stopped working at almost 3 years
Do not buy. As other reviews stated, it seems like it is designed to fail at or near the 3 year mark. I purchased this for a kitchen remodel and I'm disappointed that it's not built to last more than a couple of years. I have a useless fridge in my kitchen.
Newair Customer Service Team
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Stopped Working
Unit stopped cooling 2 years after purchase. It has been sitting empty in our bar for a couple years.
Newair Customer Service Team
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Door failure in two years
Two years and there is condensation between the glass panels of the door. Used to be a highlight of the wet bar and is now embarrassing to look at. Very disappointed.
Newair Customer Service Team
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Died almost exactly 3 years
Worked fine and like everyone else it died in 3 years. Don't bother calling the manufacturer they are useless. It's a Chinese piece of jump with electronics that are designed to fail on purpose. Called the manufacturer and they basically told me it's not fixable and I need a new compressor that cost as much as a new unit. JUNK DO NOT BUY ONE.
Newair Customer Service Team
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
great until...
we were very lucky --ours worked great until 4.5yr mark--after buying sensors because they thought that might be the problem we see the unit is just nonfunctional --newair offered us 40% off if we got another one which we did.
Newair Customer Service Team
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Q&A
Showing 10 out of 19 Questions
- Q
What are the cabinet cut out dimensions required for under counter installation?
- Asked by Dave
- Verified Reply - AlaiThank you for contacting Newair! The dimensions of the AWB-360DB are 22.44"D(24.00"w/handle) x 23.43"W x 34.25"H. Best Regards, Customer Care.Was this answer helpful to you
- Q
What does a flashing EL mean? I plugged it in for the 1st time and an hour later it started beeping and flashing a code.
- Asked by curt
- Verified Reply - AlaiThank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer CareWas this answer helpful to you
- Q
I've looked everywhere on your website, i cannot find an area where I can purchase extra shelves for this cooler. Mine did not come with all of the shelves you are showing on the ad.
- Asked by ande
- Verified Reply - AlaiThank you for contacting Newair. You can contact our friendly customer care at 855-963-9247 to place the order. Best regards, Customer careWas this answer helpful to you
- Q
How can I order replacement keys for my NewAir AWB-360DB Beverage Refrigerator?
- Asked by Kevin Price
- Verified Reply - AlaiHi There, Thank you for contacting Newair. You can contact our customer service line for assistance at 855-963-9247. Best Regards, Customer CareWas this answer helpful to you
- Q
My wine cooler not cooling .where do I go to have it repaired I live in Westbrook ct
- Asked by Bruce
- Verified Reply - AlaiThank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. A copy of receipt is needed for warranty claim. Best Regards, Customer CareWas this answer helpful to you
- Q
Hi, if I want to use this for wine on both sides, can I replace the metal can shelves with more wooden wine shelves? Do you sell those additional wine shelves? Thanks!
- Asked by Ian
- Verified Reply - AlaiHi, thank you for contacting Newair. The unit only has two type of shelves which are the metal shelves for the wine and beverage side. If you wish to purchase additional wine shelves you can contact us at 855-963-9247. Best regards, Customer careWas this answer helpful to you
- Q
What is the dimensions of the box it ships in?
- Asked by JR
- Verified Reply - AlaiThank you for contacting Newair. The dimensions of the box are 28.8 D x 27.4 W x 40.5 H. Best Regards, Customer CareWas this answer helpful to you
- Q
I made a mistake on my order and would like to cancel the order before it gets processed. How do I cancel the order? The order number is NA55064. Item ordered - AWB-360DB
- Asked by Bernie Wesenberg
- Verified Reply - AlaiThank you for contacting Newair. We are pleased to inform you that the order has been canceled. If you have further questions please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247select customer service. Best Regards, Customer ServiceWas this answer helpful to you
- Q
where can i buy replacement part of the rubber door gasket?
- Asked by LG
- Verified Reply - AlaiThank you for contacting Newair. For assistance please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247select customer service. Best Regards, Customer ServiceWas this answer helpful to you
- Q
Where is this unit Model: AWB-360DB made/manufactured? Thank You!
- Asked by Lis
- Verified Reply - AlaiThank you for contacting Newair. Our products are manufactured in China. Best Regards, Customer CareWas this answer helpful to you