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10 AvanaComfort FAQs From Our Experts

AvanaComfort sells a wide range of pillows, wedges and other products that are meant to help provide a more comfortable night's sleep for people with health issues that may make sleep a problem. From pregnancy to acid reflux to sleep apnea and more, these conditions can make getting comfortable a struggle and may leave the person groggy for the day. Lack of restful, restorative sleep can lead to other conditions including a slowed metabolism, weight gain and a lowered immunity.

What is AvanaComfort?

AvanaComfort is a US based company that sells body pillows, wedges, leg pillows and mattress elevators plus covers for those items.

What is the AvanaComfort US shipping policy?

AvanaComfort ships to the US, US Territories and APO/FPO addresses through a variety of carriers based on destination. Free ground shipping is available for all orders to the Continental US only. Additional shipping options include two day and overnight shipping for additional fees. These options may not be available to all destinations. Shipping charges are based on total order amount, type of shipping and destination.

Does AvanaComfort ship internationally?

AvanaComfort does ship internationally. International customers should call 770-246-6400 or email CustomerService@avanacomfort.com for information about shipping charges and options outside of the US.

What is the AvanaComfort return and exchange policy?

AvanaComfort will allow a return or exchange of a product within 30 days of receipt. All returns must be given prior authorization including a Return Merchandise Authorization number before being mailed back or it will not be accepted. Shipping fees for exchanges that meet return criteria will be paid by AvanaComfort one time. Further exchanges will be at the discretion of the company and will result in additional charges to the customer. Items must be in new condition and will be inspected before a refund or exchange is allowed.

Which payment methods are accepted by AvanaComfort?

AvanaComfort accepts the following payment methods:

Does AvanaComfort offer financing?

AvanaComfort offers financing through Sezzle which allows you to make 4 payments on your order. It takes 1 minute to go through the Sezzle process which has no credit checks, no interest and no penalty fees. Simply choose the Sezzle option during checkout. The first payment of 25% of the total order will be due immediately and the remaining payments will be every 2 weeks.

Are there other ways to order from AvanaComfort?

In addition to using the AvanaComfort online ordering system, customers can call or mail in orders.

Does AvanaComfort offer discounts?

Coupons and promo codes from AvanaComfort can be found in their newsletter which all customers are encouraged to sign up for. Additional coupon codes may be found at CouponCause.

Is an AvanaComfort account necessary to order?

You can order from AvanaComfort without creating an account if you prefer. Having an account does make future orders faster and easier.

How do I contact AvanaComfort customer service?

AvanaComfort customer service can be reached by live chat on the website, by email at Service@avanacomfort.com or by phone at 1-866-384-2801. Customer service hours are Monday through Friday, 9 am to 7 pm and Saturday from Noon to 5 pm (EST).