10 Avon FAQs From Our Experts
Avon started out when a failed book salesman found that the free gift that he was using to entice customers was preferred over the main product. Avon was one of the first company's in the world to empower women to go out and earn a living and for some, to become business people on their own. Even with the easy to use website, there are still millions of Avon representatives that are able to bring the power of networking and sales to their customers. Avon sells beauty products including fragrances, makeup, skincare and more.
How do you order from Avon?
You can order Avon products from the website (with or without making an account) or through a representative in your local area.
What is the Avon domestic shipping policy?
Here is the Avon domestic shipping policy. There is an additional shipping charge for shipping to Alaska and Hawaii of $7 or 15% of the total order, whichever is greater. Some items are considered "hazardous" and can only be shipped by ground and may not be available for shipping outside of the continental US.
Avon Domestic Shipping Policy
| Type | Fee | Estimated Arrival |
|---|---|---|
| Standard | $6.95 for orders under $40/Free for orders over that amount | 4-7 business days |
| 2 Day | $15.90 | 2 business days |
| Next Day | $20.90 | Next business day |
Does Avon ship internationally?
Avon does not ship internationally from the US site however, if your country is listed here you can shop from the appropriate site.
What is the Avon return policy?
Avon allows returns on unused products for 90 days. Items marked as final sale and items from the outlet are not eligible for return. Your return can be sent back using the prepaid label with a small fee deducted from the refunded amount or sent with your own shipping at your own expense.
What payment methods are accepted by Avon?
Avon accepts the following payment methods for online orders:
Avon Payment Methods
What is Avon Auto Replenish?
Avon Auto Replenish lets you set a schedule for delivery of your favorite and most used products. You can skip, change or cancel products or entire shipments from your Avon order at any time.
Does Avon have any deals or discounts?
Avon does have deals and coupon codes. Start your search for savings in "Sales and Specials" at the top of the website. Additional savings can be found throughout the website with special promotional popups and special offers listed in product listings. Signing up for the Avon newsletter will give you 10% off your first order. Many items can be found in the Avon Outlet at deeply discounted prices. You will also find more savings and coupon codes at CouponCause.
Can you cancel or change an order once it has been submitted to Avon?
Avon orders are processed very quickly so once it has been submitted your order cannot be changed or canceled.
Avon Products
How do I contact someone at Avon customer service?
Avon customer service can be reached with this form, by live chat on the website (when available) and by calling 1-800-500-2866. Support hours are Monday through Friday from 8 am to 11 pm and weekends from 10 am to 6 pm (EST).