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13 Breakout Games FAQs From Our Experts

Breakout Games is one of the escape room industry leaders with nearly 50 locations in almost 30 US states. In addition to the live action escape rooms, there is an at home option called Dispatch from Breakout Games. Dispatch is a monthly subscription box with clues and pieces of the story so that you can solve a crime at home. There is also a version for younger kids that can be geared to a single child or used in a classroom setting.

What Breakout Games Black Friday deals can be expected this year?

Examples of past Breakout Games Black Friday deals include a 30% discount on some bookings. A Buy One, Get One Free deal has also run in the past from Black Friday to Cyber Monday. Past offers could not be combined with other specials and were not available in all areas. If getting locked in a room with your besties sounds like a good time to you, watch for updates on Breakout Games Black Friday on their website and on CouponCause.

Were there any Breakout Games Cyber Monday deals in past years?

In the past, there have been quite a few Breakout Games Cyber Monday coupons and specials to choose from. If you had never tried a breakout room before, the Buy One, Get One Free special is a previous Cyber Monday offer worth looking for. Additional Cyber Monday specials for in-person games were also available. News and updates for upcoming Breakout Games Cyber Monday specials can be found on CouponCause as they are made available.

What is Breakout Games?

Breakout Games is a company that runs escape rooms as well as a subscription based box called "Dispatch". The live escape rooms can be found in nearly 30 US states with pricing that varies by the number of people in the group as well as the room that is selected.

What is the Breakout Games shipping policy for the Dispatch subscription boxes?

Breakout Games ships the Dispatch boxes each month for free.

Does Breakout Games ship the Dispatch mystery sets internationally?

Breakout Games does ship the Dispatch boxes internationally to select countries.

What is the return/refund policy for Breakout Games?

For the Breakout Games escape rooms there are no cancelations however events can be rescheduled if there is a valid emergency that prevents the tickets from being used. For Dispatch boxes, call or contact customer service and explain why you would like a refund for the box that you have received.

Which payment methods are accepted by Breakout Games?

These are the payment methods accepted by Breakout Games for the escape rooms as well as for Dispatch subscriptions:

Breakout Games Payment Methods

Are gift cards available for Breakout Games?

You can buy gift cards for the live escape rooms with Breakout Games as well as the Dispatch subscription box. For your gift you can choose a 1, 6 or 12 month subscription with prices starting at $19.99 after discount or you can send a gift of a complete box set if you prefer.

Where are the Breakout Games escape rooms located?

Found in 28 different states, you can find a Breakout Games location near you here.

How long do the Dispatch by Breakout Games subscriptions last?

Breakout Games allows you to cancel your membership to the Dispatch subscription any time that you would like. Simply log in to your account and click cancel.

Is an account needed for Breakout Games?

To go to the Breakout Games escape rooms you will not need to have an account. To join Dispatch and start receiving the monthly boxes, you will need to create an account.

What is Breakout Games' Secret Detective Club?

The Secret Detective Club is the Breakout Games mystery solving adventure for kids ages 3-5. Every month a new set of clues and activities will arrive for the children to solve which enhances a number of their important developmental and social skills, appropriate to their age.

How do I contact Breakout Games customer service?

Breakout Games customer service can be reached by live chat on the website, through this form or by phone at 1-859-935-9029. You may also contact each location directly if you have a more specific question or concern about an escape room.