10 Canvas People FAQs From Our Experts

Canvas People was founded in 2009 with the intention of allowing people to make unique and memorable gift and décor items from their treasured family photos. In addition to high quality canvas reproductions of photos of all kinds, Canvas People allows users to make pillows, mugs, holiday ornaments and more.

How does Canvas People work?

To order from Canvas People you choose a photograph and then decide whether you want it on canvas or on something else. From there you decide on the size of the finished item (some items come in only one size while others have multiple options) and then choose any extras like special touches, fixing flaws of the photo, etc. You complete your order, pay and then when the item is finished it will be shipped to your home ready for display or gift giving.

What is the Canvas People domestic shipping policy?

This is the Canvas People domestic shipping policy:

Canvas People Domestic Shipping Policy

Type Estimated Arrival after Processing Fee Additional Fee if Required
Standard 10-12 business days $9.99-24.95 depending on order total n/a
Express 3-4 business days See above $14.95
Priority 2-3 business days See above $24.95

Does Canvas People ship internationally?

Canvas People does not ship internationally at this time.

What is the Canvas People return policy?

Canvas People will accept returns/refund money only for damages or defects that cannot be repaired.

What methods of payment are accepted by Canvas People?

Canvas People accepts the following methods of payment:

Canvas People Payment Methods

Can you cancel or change an order that has been submitted to Canvas People?

Canvas People strives to have rapid turnaround for all products that are ordered, meaning that once an order has been received it will likely go to processing right away. There is a small chance that an order can be changed or canceled if requested fast enough. Make your request with this contact form as soon as you know you want these changes.

What are the products at Canvas People?

These are the products you will find at Canvas People:

Do you have to have an account to order from Canvas People?

No, but having an account allows you to come back to Canvas People and order additional items with the same photo.

Does Canvas People restrict the photos that can be used to create gifts?

Yes, Canvas People will not allow the use of photographs with nudity or graphic or offensive content.

How do I reach someone at Canvas People customer service?

Canvas People customer service can only be reached via this form or by messages on social media.