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12 Erin Condren FAQs From Our Experts

Erin Condren started her business after the birth of her children. At first, she was selling a few designs for cards and smaller items at parties and to friends but then her company took off, leading her to hire an employee and then teams of employees. She has appeared on The Ellen Show and more.

What is Erin Condren?

Erin Condren sells a line of lifeplanners, journals and more, mostly from her own designs. Some of these items can be found at authorized retailers while the full range of items can be found online.

What are the Erin Condren products?

Here are the products you will find at Erin Condren:

How do you contact Erin Condren customer service?

To contact Erin Condren customer service you can use the live chat via the website, email at Info@erincondren.com or schedule a call via this form.

What is the shipping policy at Erin Condren?

This is the shipping information for the US. International shipping information can be found here.

Erin Condren Shipping Information

Type Fee Estimated Time of Arrival Restrictions
Economy $6.95 5-7 business days Not available to AK and HI
Standard $9.95 3-5 business days AK and HI, fee is $14.95
Expedited $15.95 2-3 business days AK and HI, fee is $19.95
Overnight $24.95 Next business day Not available to AK and HI
APO/FPO/DPO addresses Free Varies
PO Box addresses $6.95 5-7 business days Shipping to PO boxes is limited to economy shipping only

What are the payment options at Erin Condren?

You can pay for orders at Erin Condren with the following methods:

What is the return policy at Erin Condren?

Damaged boxes and shipments should be reported to Erin Condren customer service within 10 days. All other returns will be accepted within 30 days of purchase as long as the contents are all present and unused. All personalized orders are considered final sale and will not be accepted for return.

Does Erin Condren have a rewards program?

Yes, the program is called EC Insider. Shopping at Erin Condren earns you reward points based on the level you are in for the year. The more you spend, the higher the level and the rewards you can earn. Basic level members earn 2 points per $1 spent while the Rose Gold members earn 4 points. Additional actions including having a birthday and liking Erin Condren on Facebook can earn additional points. Points are redeemable for cash back rewards.

Are there Erin Condren gift cards?

Yes, you can choose an Erin Condren digital gift card or a boxed card in amounts ranging from $10-200.

Are there Erin Condren retail stores?

Yes, there are currently 4 Erin Condren retail stores including the newest one in Austin, Texas, 2 in California and 1 in Virginia.

What are the Erin Condren Promos and Vouchers?

Erin Condren's promos and vouchers allow all customers to get extra savings, bonus gifts and exciting freebies. First time shoppers can get a $10 reward for signing up for the EC Insider rewards program through a referral link.

What is the Erin Condren sticker subscription program?

For this program, you sign up for 6 sheets of exclusive, not yet released sneak peek stickers per month. The subscription can be paid yearly or quarterly and shipments are usually in the middle of each month.

Who should take the Erin Condren planner quiz?

First time shoppers to Erin Condren as well as people who are looking to change things up a little bit should take the Erin Condren planner quiz to get fun and useful suggestions for the right planner and accessories for their personality and needs. Find the quiz here.