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10 Garrett Wade FAQs From Our Experts
Garrett Wade is a company that specializes in high quality tools for a wide range of uses. Garrett Wade tools are available at decent prices and backed with excellent customer service. In addition to tools for woodworking and other crafts and hobbies, you will find typical tools for every do-it-yourself project in and around your home.
What is Garrett Wade?
Garrett Wade is a US based tool retailer. Tools at Garrett Wade are made of the highest quality but with fair prices and always excellent customer service. At Garrett Wade, you'll find gardening tools, woodworking equipment, hammers, nails and more.
What is the Garrett Wade domestic shipping policy?
Garrett Wades ships most packages to the US (including Alaska, Hawaii, Guam and Puerto Rico) with the following information:
Garrett Wade Domestic Shipping Information
| Type | Estimated Arrival | Fee | Additional Fees | Restrictions |
|---|---|---|---|---|
| Ground | 3-7 days | $12-20 based on total amount ordered | n/a | n/a |
| Ground to AK/HI/Guam and Puerto Rico | 7-10 days | Twice the amounts listed above | n/a | n/a |
| UPS 3 Day Air | 3-4 days | Add $17.50 to standard fee | Not available to AK/HI and Puerto Rico | |
| UPS 2 Day | 2-3 days | Add $19.95 to standard ground fees | Add $36.25 to standard fee for AK/HI and Puerto Rico | |
| UPS Next Day | 1-2 days | Add $39.50 to standard ground fee | Add $66.75 to ground fees for AK/HI and Puerto Rico |
What is the Garrett Wade freight shipping policy?
For oversized or heavy items that cannot be shipped using the standard methods, freight shipping will be required. This is only available for the continental US and will have an additional fee that ranges between $110 and $275, based on the weight of the item, the total distance it must travel and the location that it is going to. All freight delivery orders must have a valid daytime phone number which will be used to make final arrangements for the delivery.
Does Garrett Wade ship internationally?
Garrett Wade does ship internationally. All international customers may pay for their order with a major credit card however, PayPal is not an option for those customers at this time. There are two options regarding duties, taxes and other fees. The customer can choose to prepay these amounts at the time of the order or may skip this and pay the full fees when the order arrives in their country.
What is the Garrett Wade return policy?
Garrett Wade has a guarantee on every product that they sell. In the first 90 days, you may return the item for a refund or exchange with return shipping paid for US customers. Free return shipping is not available for international customers. After 90 days and up to 1 year from the date of purchase, an item that breaks in any way can be fixed or replaced.
Which payment methods are accepted by Garrett Wade?
Garrett Wade accepts the following payment methods for US customers:
Garrett Wade Payment Methods
Does Garrett Wade have gift certificates?
Garrett Wade gift certificates are the perfect gift for the crafter, woodworker or do-it-yourselfer in your life no matter what their main hobby may be. They are available in amounts that range from $10-250 and can be either emailed or shipped for free.
Does Garrett Wade have discounts of any kind?
Garrett Wade has frequent sales and special marketing events. New customers who sign up for the newsletter are entitled to a free gift. Additional savings can be found at CouponCause.
What are the various ways to order from Garrett Wade?
You can order from Garrett Wade by mail, by fax, by phone and online using the website.
How do I contact Garrett Wade customer service?
Garrett Wade customer service can be reached by email at Mail@garrettwade.com or by phone at 1-800-221-2942. The fax number is 1-800-566-9525. International customers can call 513-346-2258 or fax 513-346-2257. All customer service numbers are available 24/7.