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10 Baseball Monkey FAQs From Our Experts
Baseball Monkey is a one-stop-shop for all things baseball. Whether you're gearing up for your next baseball season or heading to the ballpark for an afternoon game, get the gear you need at Baseball Monkey. Find baseball athletic gear and MLB team gear available at their online store. You can also shop Baseball Monkey in person.
Does Baseball Monkey have retail locations?
Yes! There are Baseball Monkey retail locations. Find a location near you here.
What is the Baseball Monkey domestic shipping policy?
This is the information for shipping from Baseball Monkey to the US. All shipping to PO Boxes and APO/FPO addresses is via USPS and will be delivered as quickly as possible.
Baseball Monkey Domestic Shipping Information
| Type | Estimated Arrival |
|---|---|
| Standard | 1-5 business days |
| Three Day | 3 business days |
| Two Day | 2 business days |
| Next Day | 1 business day |
| Next Day/Saturday Delivery | Next day, even on a Saturday |
Does Baseball Monkey ship internationally?
Baseball Monkey does ship internationally except for items that are restricted by law/manufacturer policy. Shipping charges will vary by destination and may not include applicable taxes, duties and customs.
What is the Baseball Monkey return policy?
Baseball Monkey will accept new/unused items for return for up to one year after purchase. After 90 days the returned items will be accepted for store credit only. Some items have further restrictions for returns. An example of this is the requirement that all baseball bats be returned with their plastic wrap still intact. Unwrapped bats will not be accepted. All returns must begin with a return merchandise authorization number which can be obtained by calling 1-888-286-6169.
Which payment methods are accepted by Baseball Monkey?
Baseball Monkey accepts the following payment methods for online shoppers in the US:
Baseball Monkey Payment Methods
Does Baseball Monkey have gift cards?
There are physical gift cards which are valid only in Baseball Monkey stores and the digital eCards that are only valid on the Baseball Monkey website. The available amounts range from $25-150.
Is there a Baseball Monkey rewards program?
The Baseball Monkey rewards program is called Rebound Rewards and is valid for all of the brands in the company. It is free to join and you are automatically enrolled with your first purchase. There are three tiers - Silver, Gold and Platinum. Placement in tiers is based on the amount spent in a given year.
Will Baseball Monkey make a price adjustment on a recent purchase?
If you buy something and it goes on sale within 14 days of purchase, Baseball Monkey will adjust the price for you.
Does Baseball Monkey do price matching with competitors?
Baseball Monkey will absolutely match any competitors valid and verified price.
How do I contact Baseball Monkey customer service?
Baseball Monkey customer service can be reached by live chat on the website. The phone number is 1-888-771-3111, Monday through Friday from 7 am to 6 pm and Saturday from 9 am to 3 pm (CST). International customers can call 214-383-8892. For questions or to request a return call 1-888-286-6169.