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13 Homewood Suites FAQs From Our Experts

Homewood Suites is an upscale brand of hotels by Hilton. Offering residential-style amenities to guests, they are aimed towards travelers that are on the road for a few nights or more. Whether you stay a week, a month, or more, Homewood Suites is the perfect home away from home, thanks to the various residential comforts they offer. You’ll love the spacious suites and the full kitchen where you can test your culinary skills, and the free hot breakfast to kickstart your day. With more than 450 locations all over the country, taking advantage of the roomy comfort of Homewood Suites is easy.

What sets Homewood Suites apart?

Homewood Suites understand that home is where the heart is. The services they provide include spacious rooms and amenities that will make you forget you are on the road. Offering ample work spaces and complimentary high-speed internet, keeping up with your work responsibilities while on the road is easy with Homewood Suites. To make your stay truly reminiscent of home, they offer fully equipped kitchens, daily complimentary breakfast, and evening social, guest laundry and on-site 24 hour convenience stores, as well as grocery shopping service. All these make your stay at the Homewood Suites every bit as comfortable as your home but in an upscale setting.

What payment methods does Homewood Suites accept?

Homewood Suites accept US dollars for reservations. Here are the payment methods they accept.

Does Homewood Suites cater to meetings?

Yes. Homewood Suites have the perfect meeting rooms to cater for meetings and training classes through their Meetings Simplified program. They also have an on-site support team to oversee that everything suits your needs. Click here to learn more about Meetings Simplified. Here is what’s included in the Homewood Suites meeting package.

What is the Homewood Suites’ Digital Key?

The Digital Key is able to open any door that would normally be accessed using a regular key. This includes your room, side doors, elevators, the hotel fitness center, or even the parking garage. To use the key, you need to sign up for the Hilton Honors and download the app. Once issued with a Digital Key, you just need to open the Honors app and push the unlock button when you’re a few feet from the door.

What is Homewood Suites’ check in time?

Check-in times tend to vary by hotel location. To find out the exact check-in time of a Homewood Suites hotel, click on the “Hotel Details” during the booking process. You may also call 1 (800) 255-5466 to get in touch with their customer service, especially when you need an early check in or a late checkout.

Does Homewood Suites offer early check in?

Early check in is subject to the availability of the hotels. This is the reason why Homewood Suites does not guarantee early check in. You can, however, contact Homewood Suites at 1 (800) 255-5466 for early check in requests to find out if the hotel of your choice will be able to accommodate you.

Is Homewood Suites part of the Hilton Honors program?

Yes, Homewood Suites allows you to earn Hilton Honors points, which lets you enjoy instant benefits for your stay if you choose to book directly with Hilton. You can earn Base Points along with Elite Tier Bonuses. Among the benefits include guaranteed discounts, digital check-in, quick reservations, points per $1 spent during your stays, and late check-out among others. To enroll, click here.

What is the Homewood Suites’ Hilton Honors 2X Points Package?

The Honors 2X Points package allows you to earn double Hilton Honors Points for every night of your stay. This means that the bonus you get will be equal to the number of base points that will be awarded to you during your stay. Do note that Bonus Points that are earned on Base Points are not going to be counted towards the qualification for elite tier. You will need to sign up for a Hilton Honors membership to qualify for this offer. Learn more about the Hilton Honors program here.

Where are Homewood Suites located?

Finding a Homewood Suites that is perfect for your travel needs is easy, thanks to its presence in more than 450 locations in the US, Mexico, and Canada. Click here to see an interactive map to see which Homewood suites location is closest to you.

What is the Homewood Suites Homewood Store?

Homewood Suites’ Homewood Store lets you bring home the suite comfort, rejuvenating ambience, and the practical luxury that Homewood Suites is known to provide. Offering bath, bedding, and home accessories, the Homewood Store gives you the opportunity to bring the Hilton brand of comfort, luxury and style to your home. Click here to shop at the Homewood Store.

What are the products that the Homewood Suites’ Homewood Store offers?

Here are the products sold at the Homewood Store.

Homewood Suites’ Homewood Store Product List

Does Homewood Suites offer a price match guarantee?

Yes. If you have made a reservation at Homewood Suites and found a lower qualified price from a booking channel that is not one of the official booking channels of Hilton, Homewood Suites will be happy to match it and give you 25% discount from that stay. More details on the Hilton Price Match Guarantee here. Click here to make a price match guarantee claim.

How do I get in touch with Homewood Suites customer service?

To get in touch with the Homewood Suites customer service, you can call 1 (800) 255-5466. You may also send them an email here.