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10 Houzz FAQs From Our Experts
Looking to make some renovations to your home? Houzz takes advantage of current technology and community driven platforming to bring the ultimate experience in home renovation. Surf completed projects from other users and get real live help on your project.
Additionally, the Houzz marketplace stocks everything you could possibly need to take your home to a new level of comfort and style. From the bedroom to the bathroom, Houzz has wares for every room in your home. Get inspired today with Houzz!
Does Houzz accept PayPal?
Yes. Houzz does accept PayPal as a valid form of payment for online purchases.
Does Houzz offer financing?
No. At this time, Houzz does not offer financing on purchases. Please view their approved forms of payment to see how you can complete your Houzz purchase.
Does Houzz charge sales tax?
Not all orders made on Houzz are subject to sales tax. If sales tax applies to your order, you will be able to see the charge before you complete your purchase.
Does Houzz offer free shipping?
Shipping fees vary on Houzz, depending on the seller's preferences. Many items on Houzz do ship for free, however it's important to check this before completing a purchase. All charges are easily viewable during the checkout process.
Houzz Payment Methods
What is the Houzz return and refund policy?
All items purchased through Houzz are eligible for return and complete refund within 30 days of delivery. Items being returned must be unopened and unused. Visit the Houzz return policy for more detailed information.
Does Houzz offer a warranty?
Some of the products available at Houzz online include a manufacturer's warranty. The seller of your specific item will have more information regarding product warranty.
Houzz Departments
How do I contact Houzz customer service?
You can reach Houzz customer service by phone Monday-Sunday at 1 (800) 368-4268. You can also visit Houzz online to contact customer service via your computer or mobile device.
What are the Houzz delivery and shipping options?
Houzz shipping options will vary depending on the preferences of the seller and the specific item being purchased. Here are the available delivery options from Houzz:
Houzz Delivery Options
| Name | Benefit |
|---|---|
| Standard | n/a |
| Standard Freight | Purchased items delivered to the garage, driveway or sidewalk of buyer. |
| Inside Your Door | Purchased items delivered inside front door. |
| Room of Choice | Purchased items delivered to specific room. |
| White Glove | Purchased items delivered to specific room and are unpacked and setup. |