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13 Howe Tools FAQs From Our Experts

Howe Tools is your go-to place for your power tools and equipment needs. Specializing in premium quality power tools, they offer various products from major branded manufacturers. A leading retailer in the power tool market, Howe Tools is known to purchase professional power tools and equipment in large volumes to ensure that they can always offer their products at the best, most competitive prices.

What sets Howe Tools apart?

Aside from providing a wide range of top-quality products from the top brands in the industry, Howe Tools also offers the competitively low prices everyday. They also offer free, next-day delivery, along with a hassle-free return policy. If you’re not quite sure which equipment is fit for you, you can always call their customer service team at +44 (0333) 004-3000 for some handy advice.

What products does Howe Tools offer?

Here are the products available at Howe Tools.

Does Howe Tools offer free delivery?

Yes. Howe Tools offers free delivery for orders placed by 5PM. A premium carrier will deliver the order on the next business day in a 1-hour time slot. Real-time tracking and text updates from the driver are provided as well. Note that in some parts of the UK, the free delivery may require an extra day. Click here for more delivery information.

How can I get in touch with Howe Tools customer service?

You can contact Howe customer service via email at sales@howetools.co.uk or by phone at +44 (0333) 004-3000.

What payment options does Howe Tools accept?

You can pay for Howe Tools products using a credit or debit card. Here are the payment options accepted at Howe Tools.

Howe Tools Accepted Payment Options via Worldpay

Howe Tools Accepted Payment Options via PayPal

Does Howe Tools charge taxes?

All the prices listed on the Howe Tools website already include the value added tax. VAT is 20% of the product’s price.

What power tool brands does Howe Tools sell?

Here are the power tool brands that Howe Tools offers.

Can I track my Howe Tools order?

Howe Tools uses a premium carrier that will notify you of a one-hour delivery slot. There is no need for you to have to track the order since you will be sent text updates on its whereabouts.

Does Howe Tools accept returns?

Yes. If you have a change of mind after buying a tool, you can return it within 30 days from purchase, provided that it is unused and is still in its original packaging. Just email sales@howetools.co.uk or call +44 (0333) 004-3000 and somebody will get in touch with you so collection can be arranged.

Does Howe Tools have additional delivery options?

Yes. Additional delivery options such as weekend and timed morning deliveries are available. Here are additional delivery options provided by Howe Tools.

Howe Tools Additional Delivery Methods

Delivery Method Cut-Off Shipping Costs in GBP Shipping Costs in USD
Next Working Day by 10:30AM Order by 5PM Monday-Friday £8.75 About $11.10
Next Working Day Noon Order by 5PM Monday-Friday £4.50 About $5.70
Saturday Order by 5PM Friday £7.50 About $9.50
Saturday by 10:30AM Order by 5PM Friday £23.00 About $29.20
Saturday by Noon Order by 5PM Friday £14.00 About $17.70
Sunday Order by 5PM Friday £7.50 About $9.50
Sunday by Noon Order by 5PM Friday £14.00 About $17.70

Does Howe Tools offer refunds?

Yes. If you are returning an item, a refund will be issued once the tool has been received back. For tools being returned due to change of mind within 30 days of purchase, a refund for the tool’s cost will be provided minus a collection charge of about $7.60.

Does Howe Tools offer exchanges?

Yes. If your tool is faulty within 30 days from purchase, Howe Tools will arrange for its collection without any additional charge to you. You will then be provided with a replacement.

Does Howe Tools come with a warranty?

Yes. If your tool is faulty after 30 days from purchase, but is still within the manufacturer’s warranty, contact customer service at +44 (0333) 004-3000 so you will get guidance the manufacturer’s warranty process. More details on manufacturer’s warranties can be found here.