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11 Jockey FAQs From Our Experts
Jockey actually began as a company many, many years before it had the famous Jockey name. Technically started in 1876 it wasn't until 1971 that Jockey became Jockey. Throughout its entire history, Jockey has continued to change and improve underwear and other intimate garments, increasing the styles that were offered and then improving those with new fabrics, better fit and function and more color choices. Jockey currently has intimates for men, women and children as well as other apparel and accessories. Expanded sizes including Big and Tall for men and plus sizes for women gives Jockey comfort to everyone.
Jockey Domestic Shipping Policy
| Type | Fee | Estimated Arrival | Restrictions |
|---|---|---|---|
| Standard | $4.99/free for orders over $59 | 2-7 business days | n/a |
| UPS Ground | $10/$4.99 for orders over $59 | 3-5 business days | Not available to PO Boxes or APO/FPO addresses |
| USPS Priority | $10 | 2-3 business days | |
| Two Day | $14/$4.99 for orders over $59 | 2 business days | Not available to PO Boxes or APO/FPO addresses |
| Next Day | $21 or $4.99 for orders over $59 | Next business day | see above |
What is the Jockey domestic shipping policy?
This is information for the Jockey shipping policy to the US including APO and FPO addresses:
Does Jockey offer Shop Runner delivery options?
You can have your Jockey order shipped via Shop Runner which gives you free, 2 day shipping. You must already be a Shop Runner member and your order total must be $25 or more.
What is the Jockey return policy?
Jockey does not limit the time that customers have to make a return on any Jockey item. All returns and exchanges are free. Call customer service at 1-800-562-5391 or use this form to get the process started.
Which methods of payment are accepted by Jockey?
These are the payment methods that are accepted by Jockey for online customers:
Jockey Payment Methods
Is there a Jockey rewards program?
Jockey Rewards is free to join and gives you a 5% discount on every single purchase as well as additional benefits like birthday savings, exclusive, members only rewards and more.
What are the Jockey size ranges?
Sizing charts are included in the description of every Jockey item. You can also see all of the charts from infant to adult here. Men's sizes range from small to 6XL in both tops and bottoms while women’s sizes are small to 5 XL in tops and XS to 3XL in bottoms.