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10 Madame Tussauds FAQs From Our Experts

Madame Tussauds is a world famous wax museum. Museums can be found all over the world including several in the United States. Marie Tussaud herself started sculpting wax figures when she was just a young child and continued to do so for the remainder of her life. Wax figures in all of the museums represent sports figures, politicians, entertainers and even criminals.

What is Madame Tussauds?

Madame Tussauds is a landmark wax museum with a number of wax figures from the world of politics, sports, entertainment and even a number of famous criminals. The original museum is located in London while others are found all over the world including in the US, Europe, Asia and Australia. Each individual museum has their own social media, contact information and policies.

How do you buy tickets to Madame Tussauds?

To buy tickets you must select the Madame Tussauds location that you are interested in and then enter the correct portal on the general website. From there, you will be able to see the various types of tickets that are available including those that include additional features like souvenirs or extra attractions. Buying online typically saves money versus the price paid at the door.

Which payment methods are accepted by Madame Tussauds?

Madame Tussauds locations in the United States accept the following payment methods:

Madame Tussaud Payment Methods

Are there group tours for Madame Tussauds?

Groups are welcome at Madame Tussauds locations. Group leaders can contact the desired location for information about group discounts, parking and other ways to ensure that everyone has a safe, enjoyable outing.

Does Madame Tussauds have any discounts?

People living in the local area of a Madame Tussauds may be able to get a special discount. All such discounts are determined by the individual location. Additional discounts may also be possible for certain groups. You may also be able to get discount coupons or promo codes at CouponCause.

What is the Madame Tussauds ticket refund policy?

All tickets sold online or at the door are final sale and will not be refunded.

Are there additional items that can be purchased at Madame Tussauds?

Each Madame Tussauds location has its own selection of souvenirs that are relevant to that location and may include a photo pack, a replica statuette or a hand in wax to remember your trip.

Is it possible to buy a ticket that includes other attractions at Madame Tussauds?

It may depend on the Madame Tussauds location that you visit. For example, at Madame Tussauds, Washington. DC, the purchase of a gold or platinum ticket will allow you entrance to the virtual reality experience there. A combo ticket may also be possible in the location of your choice which is admission to Madame Tussauds and 1 or 2 other local attractions.

Is Madame Tussauds accessible?

All Madame Tussauds locations are accessible and compliant with local laws regarding accessibility. Call the location to ensure that the accommodations that you need are available if you are unsure.

How do I contact Madame Tussauds customer service?

For general information you can email Madame Tussauds customer service at Info@madametussauds. For information on each individual museum, including hours or to buy tickets, you must contact them directly.