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10 Mint Mobile FAQs From Our Experts
Mint Mobile is a relatively new company having only launched in 2016. The prepaid wireless provider is powered by T-Mobile and provides a variety of wireless plans without contracts or long term commitments nationwide. It has also recently added international coverage. Customers have the option of buying a new device or bringing their own phone when they choose a plan.
How does Mint Mobile work?
Mint Mobile is a prepaid, no contract wireless provider. You can either buy a new phone and activate it with one of the Mint Mobile plans or bring your own phone and phone number. There are no commitments or contracts to deal with.
What plans are offered by Mint Mobile?
Mint Mobile offers a wide range of plans including unlimited talk and text, high speed internet with several speeds and data limits to choose from and more. International calling/texting services have also been added.
How do I know if Mint Mobile will work for me?
Before choosing Mint Mobile (or any wireless provider) check the coverage map as well as phone compatibility if you plan to keep your current device.
Mint Mobile Domestic Shipping Policy
| Type | Fee | Estimated Arrival |
|---|---|---|
| USPS 1st Class | Free | 2-5 business days |
| USPS Priority | $9.99 | 1-3 business days |
| FedEx Overnight | $19.99 | Next Day |
Does Mint Mobile ship internationally?
Mint Mobile does not ship phones or other devices internationally at this time.
What is the Mint Mobile return and refund policy?
Mint Mobile allows customers to return items or be refunded for plans for 7 days after starting. Shipping and handling is not refunded and most refunds are processed within 10 days. For damaged or defective items, a return merchandise authorization number must be asked for and obtained within 2 days of delivery or the claim will not be honored and the return not accepted. For questions, email customer service at Returns@mintmobile.com. Forms and additional information can also be found here.
What methods of payment are accepted by Mint Mobile?
Here are the payment methods accepted by Mint Mobile:
Mint Mobile Payment Methods
Does Mint Mobile offer financing?
Mint Mobile offers financing through Affirm which allows you to choose the payment amount and terms that best fit your current needs. Add the selected item to your cart and the Affirm options will come up.