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10 NBA Store FAQs From Our Experts
The NBA Store sells a wide range of basketball related clothing, accessories and more. Jerseys from every team in the NBA as well as WNBA teams can be found at the NBA Store. Special event items including playoff jerseys are also available. Items for men, women and children are sold. Accessories range from hats to pennants. Collectibles including plaques, autographed jerseys and other items are also available.
Does the NBA Store have retail locations?
There is an NBA Store location on 5th Avenue in New York City. For store information including hours call 212-457-3120.
What is the NBA Store domestic shipping policy?
This is the NBA store domestic shipping policy for most items. Special event items and others may have different shipping times and costs.
NBA Store Domestic Shipping
| Type | Ships to | Estimated Shipping Time |
|---|---|---|
| Standard | Continental US | 3-7 business days |
| Standard | Alaska, Hawaii, PO Boxes and the US Territories | 7-14 business days |
| Standard | APO/FPO Military Addresses | Up to 4 weeks |
| Three Business Days | Continental US only | 3 business days |
| Two Business Days | Continental US only | 2 business days |
| Next Day Delivery | Continental US only | Next business day if ordered before delivery cut off time. |
Does the NBA Store ship internationally?
Yes, the NBA Store does ship internationally. Costs and delivery times will vary by destination.
What is the NBA Store return policy?
Items from the NBA Store can be returned for 90 days after purchase. After 90 days items will be donated to charity if returned. All items must still have all tags attached and be in new/unworn conditions. US customers can use this form to start a return.
Which payment methods are accepted by the NBA Store?
These are the payment methods accepted by the NBA Store for US customers:
NBA Store Payment Methods
Does the NBA Store have gift cards?
The NBA Store has plastic and digital gift cards in amounts from $10 to $500.
Does the NBA Store offer any discounts?
The NBA Store has a number of savings and discount offers including 15% off for military and first responders as well as short term savings offers that are listed on the website. Subscribers to the newsletter will be informed about sales and may be given special savings codes. Additional savings can also be found on CouponCause.
Is there a NBA Store rewards program?
FanCash is the NBA Store rewards program. Once you sign up you can start earning 3% cash back at the NBA Store and other affiliated sites as well.
Do you need an account to order from the NBA Store?
You can checkout as a guest when ordering from the NBA Store. Creating an account simply makes ordering faster and easier. If you do choose to make one, the process is simple and fast.
How do I contact NBA Store customer service?
NBA Store customer service can be reached by live chat on the website as well as on Twitter. The phone number is 1-855-438-0683 and is available 24/7. For customers outside of the United States the number is 1-904-685-7839. To call the NYC store directly the number is 212-457-3120.