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12 Peapod FAQs From Our Experts

Peapod is an online grocery store delivery service that lets you choose the items that you want to buy from your home computer or mobile device and then schedule delivery. Currently in 24 markets, the company continues to expand not only the areas that it serves but the services that it provides. Same day delivery is being tested in select areas and may be available in all areas within the year. Delivery is free for new customers during certain promotions, with sales and discounts on delivery fees offered regularly.

How does Peapod work?

To get started with Peapod you create an account. From there you select the items that you want from 1000s of name brand and Peapod's own branded items, choose your delivery time and enter your payment information. New users will get free delivery for 60 days to try out the service and see if it is right for them.

How many locations does Peapod service?

Currently, Peapod is available in 24 major cities in the US but the market and demand is expanding.

What is the pricing schedule for delivery at Peapod?

This is the pricing information for Peapod deliveries:

Peapod Delivery Prices

Total amount of order Fee
$60-75 $9.95
$75-100 $7.95
Orders over $100 $6.95

What payment methods are accepted at Peapod?

These are the payment methods accepted by Peapod:

Are there mobile apps for Peapod?

Yes! There are mobile apps for both iOS and Android devices for Peapod.

Can you use coupons with Peapod?

You can use manufacturer's coupons with Peapod. Coupons up to 99 cents will be doubled.

Does Peapod have name brand items?

You can get name brand items with Peapod as well as the Peapod branded items that are guaranteed to be just as good.

What is the Peapod Pod Pass?

The Peapod Pod Pass is a one time payment that entitles you to free deliveries for that entire period. Passes are available in three, six and twelve month installments.

What is Peapod Check Direct?

Peapod Check Direct is a method of payment that lets you use your personal checking account to pay for your order. Simply enter your banking information (routing number and account number) where directed. You will save $1 per order for using this payment method.

Are there Peapod gift cards?

There are Peapod gift cards. They are available in a number of locations including from Amazon and more.

What is a Peapod unattended delivery?

If you are not going to be home during your delivery time, you can check "unattended delivery" when you finalize the order and Peapod will leave it in the designated area.

How do I reach someone at Peapod customer service?

Peapod customer service can be reached by email at service@peapod.com or on Twitter at @peapodhelp. You can also call Peapod customer service at 1-800-573-2763.