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12 ROKA FAQs From Our Experts
ROKA is a sport and leisure brand that specializes in high-performance gear for cycling, swimming, and running. Designed for serious athletes, ROKA provides top-of-the-line protective equipment, eyewear, apparel, and niche accessories that help make the winning difference in sports that are determined by the millisecond. Safe and long lasting, ROKA products also look great in the heat of competition. They are an online only global retailer.
Does ROKA accept PayPal?
Yes, PayPal is listed on the ROKA checkout page as an acceptable payment method. They do not list other options but it's safe to assume they accept the usual list of credit and debit cards.
Does ROKA have a student discount?
Yes. Students enjoy a 15% discount with ROKA! Verify with ID.me. The same discount applies to the following groups:
ROKA Discount Eligible Groups
What sets ROKA apart?
ROKA specializes in beautiful high-performance eyewear. Along with a variety of fashionable leisure models, they produce sport-specific lines, for serious competitors:
ROKA Eyewear Categories
| SUN | SPORT |
|---|---|
| Men's Sunglasses | Running |
| Women's Sunglasses | Cycling |
| Ultralight Aviators | Triathlon |
| Modern Classics | Beach Volleyball |
| Advanced Performance | Golf |
Does ROKA offer a registration promotion?
Yes. Sign up for the ROKA email list to unlock a 10% discount on your first order. Emails are noted to include new product announcements and exclusive offers.
How long does ROKA take to ship?
Shipping expectations range from 1 to 5 days in the lower 48 states. Deliveries to Hawaii, Alaska, and US territories typically require 6 or more days for fulfillment.
How do I contact ROKA customer service?
Call ROKA customer service at (877) 985-7652 or email them at support@roka.com. Phone lines are open Monday through Friday from 7:30PM to 8PM CST and Saturday from 9AM to 5PM CST.
Does ROKA accept returns?
You can return most ROKA products for a refund within 30 days of receipt. Sales on customized items are final. Click here to start a return.
Does ROKA offer a warranty?
A limited 2 year warranty covers most products purchased on ROKA's online store. It covers material defects and workmanship issues. It does not cover normal wear and tear, improper use, lost, or stolen items. Click here for warranty info.
Does ROKA offer free shipping?
Yes! US orders of more than $100 qualify for free shipping. Select FedEx Ground at checkout.
Does ROKA have any physical locations?
No. ROKA does not operate dedicated showrooms or stores. They ship globally from their fulfillment center in Memphis, Tennessee.
How much do ROKA glasses cost?
ROKA's various lines of eyewear all fall into the high-end category. Most models are listed at over $100. For the price, they are advertised as unbelievably light weight, providing unmatched optics with unparalleled fit and retention.
To where does ROKA ship?
ROKA ships almost everywhere! They do not ship to countries with which the United States maintains trade embargoes or restrictions: