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13 Walmart FAQs From Our Experts

Find literally whatever you need at Walmart. Known for offering everyday products at very low prices, the Walmart brand is committed to providing people with the best choices in terms of products available, while also offering them at the best prices. Passionate about helping people find the best-priced products to help them save money, Walmart has been conscious of providing items that can truly make a difference in the ease and convenience of the lives of their customers. Check out the Walmart online store today and discover something new or find exactly what you need!

What products does Walmart offer?

Here are the products available at Walmart.

What payment methods does Walmart accept?

Here are the payment methods Walmart accepts and does not accept.

Does Walmart allow mixing payment methods?

You may use up to five credit cards and 1 credit/debit card at one time. However, two credit/debit/prepaid cards may not be used at one time. You may not also mix other payments when using Pay in Cash or PayPal.

Does Walmart offer free delivery?

Yes. For orders over $35, Walmart offers 2-day delivery free of charge. For qualifying zip codes, orders $35 and up can recieve free next-day delivery. You’ll know when an item qualifies for next-day delivery as this will be indicated on the product page. Orders to be shipped via two-day delivery must be placed before 2PM in the destination’s timezone to be delivered within 2 business days. These options are for orders being shipped within the contiguous US only. For other items, Walmart also offers 3-5 day delivery for free. More details can be found here.

Walmart Shipping Options

Shipping Option Shipping Cost Delivery Time
Next-Day Delivery for Orders over $35 FREE for eligible items Next Business Day
Next-Day Delivery for Orders Less than $35 $5.99 Next Business Day
2-Day Delivery for Orders over $35 FREE for eligible items 2 Business Days
2-Day Delivery for Orders Less than $35 $5.99 2 Business Days
3-5 Day Delivery FREE 3-5 Business Days

Does Walmart ship to APO/FPO addresses and other US Territories?

Yes. Walmart offers 3-5 days shipping for US addresses that are not part of the continental United States. These include postal codes HI, AK, AP, AE, AA, GU, PR, PW, MP, VI, PK, and APO/FPO addresses. Shipping is free for orders over $35. Click here for more details.

Does Walmart ship internationally?

No. As of the moment, Walmart does not offer international shipping. Here is a list of destinations that Walmart is able to ship to.

Does Walmart offer store pickup?

Yes. You can place your order online and pick it up on the same day for FREE at any Walmart store. Just choose the store you wish to pick the item up at and once it’s ready for pick up, an email will be sent to you. Items that indicate Free Pickup Today will be available within 4 hours from the time you placed the order. Items ordered after 4PM can be picked up on the next business day. Items that indicate Free Pickup may take 3-5 business days to be available for pick up. Click here for more information.

How long does Walmart hold my items for store pickup?

Walmart will hold store pickup items for 7 days from the time it is ready for pickup. Note that you will not be able to change the pickup store the moment the order has been placed. Bring a copy of your pickup confirmation email along with a valid ID when picking up your items.

What return options does Walmart offer?

You can return an item by mail for free. Just log in to your account and print a return shipping label. Make sure that the item is packaged with the original accessories and packing materials it came with. A refund will be issued to you once Walmart receives the package. To ensure a hassle-free return, it is best that you keep your packaging for at least 90 days from the time you made the purchase.

You may also return an item in-store, which is the fastest way to do it and to get a refund. You can start the process by using the Walmart app and logging in to your account, or by finding the Service Desk in a Walmart Store.

Do I need to bring the receipt with me when doing a Walmart In-Store return?

While it is ideal to have the receipt with you when making a return in-store, it shouldn’t be a problem if you don’t have it. An attendant at the store will just look the item up for you. Click here to find the nearest store to where you are.

What is Walmart’s policy on damaged or defective items?

You may return a damaged or defective item for a refund or replacement either by email or at any Walmart store. Note though that in-store replacements will be subject to the availability of the item being replaced. Click here to learn more about the return process.

What is Walmart’s refund policy?

Refunds by mail or in-store will be issued to the original payment method used when making the purchase. Funds should be credited to your account within 5 business days.

How do I contact Walmart customer service?

You may get in touch with Walmart customer service by phone at 1 (800) 966-6546. You may also send them an email or chat with one of their representatives on their Help Center.