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10 BistroMD FAQs From Our Experts
Founded by a real doctor in 2013, BistroMD is consistently ranked as one of the best home food delivery programs. In addition to fully customizable food plans, the program offers support from nutritionists and other professionals as well as informational blogs, newsletters and more. bistroMD can be modified in terms of the foods that are delivered, the number of meals sent and the style of diet.
How does bistroMD work?
bistroMD is a diet food delivery system designed by a doctor and staffed with nutritionists and other health professionals to create the right menu for each customer's goals. To begin, you choose a program with choices that include women's plans, men's plans, heart healthy and diabetic friendly plans and gluten free plans. From there you choose whether you are going to be using the program for the whole week, for just the work week or as a way to stay on track over the weekend. You can also make tweaks to the menu for instance if there is something that you cannot eat or do not care for. The meals are packaged and shipped in a special cooler with dry ice.
What is the bistroMD shipping policy?
bistroMD ships every package by FedEx ground only with a flat rate fee of $19.95. There is limited shipping available to Alaska.
What is the bistroMD return and refund policy?
Because of health and safety issues, there are no returns allowed to bistroMD, however if something is damaged, possibly contaminated or just not good for any reason, a refund may be issued. The first step is to contact customer service as quickly as possible. They will want to know the full details about when and how the package arrived. They will then decide whether a refund or a replacement should be sent out.
bistroMD Payment Methods
What is the difference between the bistroMD plans?
Each bistroMD plan is designed for the specific needs that it addresses. For example, the foods available in the gluten free plan will be slightly different than those available in the menopause plan.
What is the bistroMD cancelation policy?
You can skip, change or cancel a shipment or your entire bistroMD subscription easily at any time. The cancelation must be done before the monthly deadline to avoid being charged for another month.
Does bistroMD have gift cards?
There are bistroMD gift cards which can be given to friends and family members who are interested in improving their nutrition. You must call or email customer service to purchase this amazing gift.