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11 City Beach FAQs From Our Experts
City Beach started small with only one shop in Brisbane in 1985. Over the years since that humble beginning, the company has grown and added more stores across Australia as well as the expanded website where international customers can get a taste of the life down under.
City Beach sells casual clothes, beach wear and accessories for the entire family.
Does City Beach have retail locations?
City Beach has several retail stores in various parts of Australia.
Does City Beach ship to the US?
City Beach does ship to the US through BorderFree. All shipping charges including applicable taxes and duties will be estimated at the time of order.
What is the City Beach return policy?
City Beach customers from the US can email customer service at CustomerService@citybeach.com.au to request instructions for a return which will be handled through BorderFree. This form will be used for part of the process.
What methods of payment are accepted by City Beach?
These are the payment methods accepted by City Beach for US customers:
City Beach Payment Methods
Does City Beach have gift cards?
City Beach does have gift cards available in both physical and digital versions. Amounts for gift cards range from $10 to $100.
Does City Beach have discounts?
City Beach does offer a number of discounts and sales that include a student discount, free shipping codes and more. Terms and conditions for all promotions can be found here and you can always find the latest promotions and coupon codes here on CouponCause.
How do I reach someone at City Beach customer service?
Australian customers can call customer service at 1-800-640-811, Monday through Friday from 9 am to 5 pm (AEST). All customers can email customer service at CustomerService@citybeach.com.au. International customers can also use the BorderFree contact information here.