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10 Plain Jane FAQs From Our Experts

Plain Jane is a hemp plant distributor based in Oregon. With the help of 15 different farms, the company creates a wide variety of hemp based products that can be used in many ways. All strains are certified by independent labs with all lab certificates readily available for inspection. Plain Jane also has a strong desire to help everyone afford their products with a discount program that is available to the military, people with long term disabilities, people who have been convicted of non-violent, cannabis-related crimes and others.

What is Plain Jane?

Plain Jane is an Oregon company that sells hemp based products including oil, tinctures and flowers.

What is the Plain Jane US shipping policy?

Plain Jane ships to the US in a variety of ways. Shipping charges vary and are based on order amount and destination. Free standard ground shipping is offered for orders over $30.

Plain Jane US Shipping Information

Type Estimated Arrival Time
USPS Priority 2-3 days
USPS First Class 2-5 days
UPS Second Day Air 2 days
UPS Ground 5 days

Does Plain Jane ship internationally?

Plain Jane does ship internationally however, the company does not take responsibility for packages that are held up, delayed, refused or seized by customs.

What is the Plain Jane return policy?

Plain Jane will accept unopened products for return within 7 days of their receipt. To start a return email Hi@tryplainjane.com first and then ship the package as directed.

Which payment methods are accepted by Plain Jane?

Plain Jane accepts the following payment types:

Plain Jane Payment Methods

What is the Plain Jane discount program?

Plain Jane will work with people through the discount program so that they can better afford the products that they like and use frequently. There is a wide range of people who could qualify for the program including military members, people with long term disabilities and those who have been previously incarcerated for non-violent cannabis related crimes. The discount is currently 20%.

Do you need an account to order from Plain Jane?

A Plain Jane account is not needed for orders but it does make subsequent orders faster and easier.

How do I know which product is right for me? Does Plain Jane offer any type of assistance or information?

Plain Jane has an informative blog which talks a lot about their products, hemp and the benefits of these products. It is a good resource for those who are new to their products, those who are just curious and even those who want to learn more.

How do I know that the products are what Plain Jane says they are?

Lab certificates for every product sold by Plain Jane are openly available. You can find the entire listing of those certificates here.

How do I contact Plain Jane customer service?

Plain Jane customer service can be reached by email at Hi@tryplainjane.com or by phone at 1-833-420-6621.