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13 Shop Your Way FAQs From Our Experts

Shop Your Way is a rewards program and community that is part of the Sears family. Shop Your Way gives you points on more than just Sears products, though. You can save money and earn bonus points on millions of items from small items to home appliances and more.

What is Shop Your Way?

Shop Your Way is a combination rewards program, shopping experience and social community all in one.

How does Shop Your Way work?

After creating a Shop Your Way account, you can shop and earn points on millions of items, view daily deals, enter sweepstakes and even form your own communities by following people within the platform. It is free to join the program.

Do you need an account to shop with Shop Your Way?

Yes, you will need an account before you can even explore the website or get additional information. You can sign in using your Facebook account or through email. The sign up is quick and easy.

Is there a Shop Your Way mobile app?

Yes! You can find a Shop Your Way mobile app for Apple and Android users. Both are free to download and easy to use.

What is Shop Your Way VIP?

Shop Your Way VIP was an additional rewards program that ended as of December 31, 2019. The company plans to start a new and improved program in 2020.

What is the Shop Your Way domestic shipping policy?

Shop Your Way ships to the US with the following methods:

Shop Your Way Dometic Shipping Information

Type Carrier Estimated Arrival Additional Information
Standard/gift cards/ APO and FPO addresses USPS Gift cards- 2 to 3 days, APO/FPO up to 4 weeks No charge for shipping for gift cards
Standard up to 150 pounds UPS 3-5 days Fee is based on weight
Expedited UPS 2 days Fee is based on weight and the additional service fee
Premium UPS Overnight Fee is based on order weight plus additional service fee
Ship to Store Varies Varies Not available in all locations

What is the Shop Your Way freight shipping policy?

Shop Your Way offers several freight shipping options. Not all options are available in all locations. Standard freight shipping means the delivery will come to your front door or other designated location but not inside. Premium freight will bring the package inside to the correct room and set it up with all packaging removed by the delivery person. Sears Home Delivery provides basic unpacking and set up for some items. Certain products will require additional service and may require select types of shipping. All freight shipping may have charges beyond the standard shipping fees on the item purchased which will depend on the type of delivery selected.

Does Shop Your Way ship internationally?

Yes, Shop Your Way items can be shipped to many countries around the world.

What is the Shop Your Way return policy?

Return times and procedures may depend on the item, how it was purchased as well as whether or not it was purchased as a member or not. In most cases, items can be returned within 45 days of purchase. The full policy can be found here.

Which payment methods are accepted by Shop Your Way?

Shop Your Way accepts the following payments from online, US customers:

Does Shop Your Way have discounts?

There are many ways to save at Shop Your Way including using promo codes, waiting for the right daily deal to come your way and by searching the savings at CouponCause.

What else does Shop Your Way offer?

In addition to shopping and savings, you can chat with community members, build up your own followers community and help people find exactly what they are looking for in the niches that you are passionate about. Shop Your Way also offers a wide range of how to videos that cover everything from "Overcoming Gym Anxiety" to home repairs and more. Find these videos listed at the bottom of the website's homepage.

How do I contact Shop Your Way customer service?

Shop Your Way customer service can be reached by phone at 1-800-991-8708 from 8 am to 10 pm (CST).