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10 Tortuga Outdoor FAQs From Our Experts

Tortuga Outdoor is a Georgia based company that sells lightweight but durable, weather-resistant furniture that is designed to withstand being used outdoor. However, Tortuga Outdoor sets are also attractive enough to be used indoors as well. You can buy patio sets as well as the coordinating cushion covers and more from Tortuga Outdoor.

Does Tortuga Outdoor ship internationally?

Yes, Tortuga Outdoor will ship many orders internationally. To see if your location is eligible for a delivery, see if your country is listed in the dropdown menu, viewable during checkout.

Does Tortuga Outdoor have retail locations?

Tortuga Outdoor has a showroom location in the lovely state of Georgia.

Can I buy Tortuga Outdoor sets at other stores?

There are authorized dealers that sell some of the best selling products from Tortuga Outdoor but you will get a bigger selection when buying directly from the company.

What are Tortuga Outdoor sets made of?

Each set is made of selected materials that are specially designed to be long-lasting and beautiful. Since there are a variety of items available with Tortuga Outdoor there are many materials including reinforced aluminum, polyresin and more.

What is the Tortuga Outdoor domestic shipping policy?

Shipping costs for orders from Tortuga Outdoor are calculated at the time of checkout based upon shipping destination, item weight and dimensions, and carrier service. Tortuga Outdoor regularly offers free shipping events for customers to save on deliveries.

What is the Tortuga Outdoor return policy?

Tortuga Outdoor will allow returns for 30 days after delivery. Return shipping charges will apply and will be the responsibility of the customer unless the item delivered was incorrect or damaged. Contact customer service for additional information and instructions on making a return.

Which payment methods are accepted by Tortuga Outdoor?

Tortuga Outdoor accepts the following payment methods:

Does Tortuga Outdoor have gift certificates?

Tortuga Outdoor gift certificates are a great gift for housewarmings and other special occasions. Find a gift certificate here!

Do I need an account to order from Tortuga Outdoor?

Tortuga Outdoor allows you to order from the website without creating an account. An account is a handy way to keep track of orders including scheduled delivery dates.

How do I contact Tortuga Outdoor customer service?

Tortuga Outdoor customer service can be reached by phone at 678-822-5322.