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14 Unagi Scooters FAQs From Our Experts
Escape the tyranny of transportation with Unagi Scooters. Providing scooters for adults, Unagi Scooters has been revolutionizing human transportation and liberating people from the inconveniences, carbon emissions, costs, and other frustrations involved in modern transportation. Portable, impeccably designed, and with incredible durability, expect the finest electric scooter there is today at Unagi Scooters.
What is Unagi Scooters?
Unagi Scooters sells scooters for adults. These electric scooters are revolutionizing human transport as they help liberate their users from the costs, inconveniences, and carbon emissions involved in traditional automobile transportation.
What payment options are available at Unagi Scooters?
Here are the payment methods available at Unagi Scooters.
Unagi Scooters Accepted Payment Methods
Does Unagi Scooters accept returns?
Yes. You are given a 30-day period to return a scooter, no questions asked. Unagi Scooters will accept the item even if it has been ridden. However, scooters that have been abused or are showing signs beyond reasonable wear and tear for 30 days may not be accepted.
How do I process a return to Unagi Scooters?
If you wish to return your scooter, make sure to contact customer service at 1 (833) 698-6244 to get a return shipping label. Also, scooters must be returned in their original packaging to ensure safe transportation. Returns that are not safely and appropriately packed may be rejected.
Does Unagi Scooters offer free shipping?
Yes. Free shipping is offered for orders in the United States and in Europe.
What is Unagi Scooters’ refund policy?
Refunds will be provided for products that have met the requirements set in the returns policy.
Can I make changes to my Unagi Scooters order?
Yes, provided that the order has not been shipped yet. Contact orders@unagi-scooters.com for assistance in modifying your order.
Does Unagi Scooters accept pre-orders?
Yes. Pre-orders are fulfilled on a first come, first serve basis. Pre-ordered scooters may also be returned without questions within 30 days. Note though that delivery times for pre-orders will not be guaranteed. Click here to learn more.
What speed modes do Unagi Scooters have?
Unagi Scooters display speed modes on the dashboard. 1 is perfect for beginners, 2 is for intermediate, and 3 is the fastest.
Are Unagi Scooters waterproof?
Yes. While you could ride the scooter in the rain due to its waterproof nature, riding in the rain is not recommended as it is not safe.
Is there a way to check local Unagi Scooters dealers near me?
Yes. Refer to this dealer locator to find a dealer closest to where you are.
What kind of warranty does Unagi Scooters carry?
Unagi Scooter frames carry a lifetime warranty. A 2-year warranty or 500 complete cycles warranty is provided for the battery, 2 years for the electronics, and 1 year for parts. However, the warranty does not cover intentional abuse or normal wear and tear. Also, thewarranty is only valid in the United States, Canada, and Mexico. More information can be found here.