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10 Accessorize FAQs From Our Experts

Accessorize is a UK based retail and online accessory shop that is a part of the same company as Monsoon. The two brands share customer service and in many areas share the same retail space as one another. There are currently just under 200 Accessorize stores in the UK with many more stores spread out across the world. You will find a number of accessories, swim needs and bags at Accessorize, mostly targeted to women. There are a few children's items at Accessorize as well.

Does Accessorize have retail locations?

There are nearly 200 Accessorize stores in the UK with many more around the world.

Does Accessorize ship to the United States?

Accessorize ships to the US with either Standard or Express shipping. Standard shipping is free for orders over $50 while Express shipping offers the benefit of prepaying customs and other fees.

Does Accessorize ship beyond the US and the UK?

Accessorize does ship to many countries around the world. Carriers, fees and other considerations will vary by location. In addition, there are a number of items that cannot be shipped outside of the UK. These items will be removed from a customer's cart before checkout.

What is the Accessorize return policy?

Accessorize allows returns for 30 days after delivery. All items must be new/unworn and must include the packing slip. Customers can start a return using this online portal. Items that were purchased online cannot be returned to the stores.

Which payment methods are accepted by Accessorize?

Payment methods will vary by country. Accessorize accepts the following payment methods for US customers:

Accessorize Payment Methods

What are the size ranges for Accessorize?

Accessorize uses UK standard sizing with charts provided for US and European equivalents. Beach clothing is listed in UK sizing only.

Can you cancel or change an order to Accessorize once it is submitted?

Orders are processed quickly at Accessorize so changes and cancelations are not permitted.

Is an account required to order from Accessorize?

You can checkout as a guest when ordering from Accessorize and create an account later if you choose.

What are the products at Accessorize?

Accessorize products include:

How do I contact Accessorize customer service?

You can contact Accessorize customer service by email at Onlinecustomerservices@monsoon.co.uk or by phone at 44 203 372 3052. Customer service hours are Monday through Friday, 9 am to 9 pm and weekends from 10 am to 7 pm (CET).