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10 Aerosoles FAQs From Our Experts

Founded in 1987, Aerosoles is a women's shoe company that believes that stylish shoes and boots do not have to hurt nor be boring and bland. From work and professional shoes to athletic wear and the latest boots, Aerosoles have style and comfort for all aspects of your life.


Aerosoles has been a partner with Dress for Success, the program that helps low income women get better jobs by providing them the right clothes for interviews. The company has also been rewarding people who do things for their communities with the #ShowUp campaign. People can nominate the person they feel helps lift their community in any way either on the website or through social media. If selected, the person will receive a pair of Aerosoles as well as additional gifts to thank them for making the world a better place.

Does Aerosoles have retail locations?

Aerosoles has just one retail location which is brand new. Located in New York, the Grand Central Terminal Fit Shop is open Monday through Friday from 8 am to 8 pm, Saturday from 10 am to 8 pm and Sunday from 11 am to 6 pm (EST). The store's email address is GCTStore@aerosole.com and the phone number is 1-917-698-1040.

What is the Aerosoles domestic shipping policy?

This is the information for Aerosoles shipping to the US. PO Box addresses can only use standard ground shipping.

Aerosoles Domestic Shipping

Type Fee
Standard/Ground $7.50 to $21.50 based on amount of order
Standard/Ground to AK/HI/and the US Territories $12.50 to $26.50
2 Day/Air $16.50 to $30.50
Next Day/Air $24.50 to $38.50

Does Aersoles ship internationally?

Aerosoles does ship internationally. Each country's shipping varies slightly in terms of pricing, carriers as well as additional fees that are beyond the company's control.

What is the Aerosoles return policy?

Aerosoles will accept returns of new/unworn shoes and accessories for 30 days. They should be in their original box, with any tags or accessories still attached. Final sale items including clearance shoes are not eligible for returns. Each return should start with a return merchandise authorization number. Request an RMA by calling customer service at 1-800-798-9478 for US and Canadian customers or 732-645-4450 for all other customers.

What payment methods are accepted by Aerosoles?

Aerosoles accepts the following payment methods for customers in the US and Canada. International customers may have additional payment options not listed here.

Does Aerosoles have gift cards?

Yes! You can buy a digital gift card and have it emailed to yourself or anyone you choose. Amounts range from $25 to $250.

Does Aerosoles have any discounts?

All sales, special offers and discounts are typically listed on the homepage of the Aersoles website. Additional sales information can be received by signing up for the newsletter so that you never miss out. You may also find more savings and coupon codes at CouponCause.

What are the size ranges at Aerosoles?

Aerosoles shoes and boots typically come in women's sizes 5 to 12 with some styles available in a few other sizes. Some styles are available in wide widths.

What are the products at Aerosoles:

These are the products you will find at Aerosoles:

How do I reach someone at Aerosoles customer service?

Aerosoles customer service can be reached by using this contact form or by phone at 1-800-798-9478 (US and Canada). International customers can contact customer service at 732-645-4450. To contact the Grand Central Terminal Fit Shop call 1-917-698-1040 or email at GCTStore@aerosoles.com.