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13 Alamo Rent A Car FAQs From Our Experts

Alamo Rent a Car provides high quality car rentals for travels around the United States. Rent full size, economy, luxury, hybrids, minivans and more from Alamo Rent a Car. No matter what your travels entail, Alamo Rent a Car has a solution for you. Features like online check-in and discounts for pre-payment all make Alamo Rent a Car a favorite option among savvy travelers

What payment options does Alamo Rent a Car accept?

Here are the payment options accepted at Alamo Rent a Car.

Alamo Rent a Car Accepted Payment Methods

Does Alamo Rent a Car allow pre-payment?

Yes. Pre-payment is available and may include special discounts on car rentals when utilized. When making the pre-payment, your credit will be charged and a 5% discount will be automatically taken off the reservation costs. A valid driver’s license and a major credit card will be required for pre-payments. As of the moment, debit cards are not accepted for pre-payment. Advance reservation is required for making pre-payments.

Does Alamo Rent a Car charge a fee for canceling a reservation?

Yes. Canceling the reservation more than 24 hours from the pick-up time will result in a $50 cancelation fee. Canceling within 24 hours from the rental pick up time will result in a $100 cancelation fee. The same is charged for no-shows.

What are the requirements for renting a car from Alamo Rent a Car?

To rent a car from Alamo Rent a Car, you must meet the minimum age requirements and will need a valid driver’s license. You’ll also be required to present a credit card, debit card, or other acceptable form of payment at the time of the rental. In New York, a credit card is not required to make a rental. Customers that do not have a credit card can choose to pay in cash instead.

Does Alamo Rent a Car have an age requirement for renting a car?

Yes. In the US, the minimum age requirement is 21 years old. However, customers renting a car who are under 25 years old will be subject to a young driver surcharge. In New York and Michigan, drivers younger than 21 may be able to rent a car. The same is true for government employees and military personnel.

What is Alamo Rent a Car online check-in?

Online check-in allows you to speed through the rental process. Checking in online will help you save time at the counter. Fill out the check-in form online before you arrive and make sure to have your driver’s license details ready. You will be allowed to choose your preferences such as car seat options and GPS, and once you have signed up, you may be able to skip the counter in many Alamo Rent a Car locations.

What is the Alamo Rent a Car TollPass Program?

The TollPass Program is Alamo Rent a Car’s electronic toll collection program. It removes the need for drivers in Alamo Rent a Car vehicles to wait in long lines or carry change for tolls. TollPass allows drivers to use express lanes. However, the program is offered in different ways, depending on the rental location. Click here to view the program’s coverage map.

Does Alamo Rent a Car charge extra for an additional driver?

Yes. Additional drivers, including domestic partners and spouses, will be charged a daily fee. The costs vary but generally average $12 a day. Additional drivers must appear at the rental counter along with the primary driver, must meet the age requirements and have a valid driver’s license.

Are there restricted driving areas for Alamo Rent a Car rentals?

You can drive most vehicles that are rented in the US throughout the country and to Canada. Some vehicle classes such as Cargo Vans, Large Passenger, Exotics and other specialty vehicles may be restricted from traveling outside of the US. You should check with your rental location prior to taking any rental outside of the country.

What protection packages does Alamo Rent a Car offer?

Here are the different protection plans that Alamo Rent a Car customers can sign up for.

Does Alamo Rent a Car allow pets inside their rental vehicles?

Yes. Alamo Rent a Car allows pets inside their rental vehicles however, they must be crated. Also, the vehicles need to be returned in clean condition and free of pet hair to avoid being charged detailing/cleaning fees. Service animals for customers with disabilities are allowed inside the vehicle without a crate or carrier.

Does Alamo Rent a Car offer grace periods for rental returns?

Generally, a 29-minute grace period is extended for daily rentals. Late vehicles will be subject to additional charges. At first, charges will be assed hourly and then daily.

How do I contact Alamo Rent a Car customer service?

You can get in touch with Alamo Rent a Car customer service by phone at 1 (844) 357-5138. You may also send them an email here.