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12 Alibris FAQs From Our Experts

Alibris is an online marketplace for textbooks, rare and hard to find books, music, movies and more. Whether a book is out of print or just being difficult to find you have the access of tools to help you find success in your search. Using the Book Fetch feature allows you to ask Alibris to find a particular book for you.

Does Alibris have retail locations?

Alibris does not have retail locations.

What is the Alibris shipping policy?

This is information for the Alibris domestic shipping policy:

Alibris Shipping to the Contiguous US

Type Shipping for 1st item Additional items Estimated arrival
Super Value Free for orders over $39 3-4 business days
Standard All items $3.99 All items $2.49 3-4 business days
Trackable Expedited Books-$7.99/Music and Movies $7.19 Books $5.99/Music and Movies $4.99 2-4 business days
2 Day Air Books $14.99/Music and movies $9.99 Books $11.99/Music and movies $7.99 2-3 business days
1 Day Air All items $19.99 Books $16.99/Movies and music $10.99 1-2 business days

Alibris Shipping to PO Boxes, APO/FPO addresses, AK/HI and US Territories

Type First Item Shipping Fee Additional Item Fee Estimated arrival time
Super Value Free with order over $39 4-28 business days
Standard All items $3.99 Books $2.99, movies and music $2.49 4-28 business days

Does Alibris ship internationally?

Alibris does ship internationally. While the shipping charges are similar to what is charged for US customers, there may be additional fees including duties and import fees based on the country of destination. These fees vary by country and can be unpredictable.

Is there any difference in shipping policies when shipped from an independent seller on Alibris?

An independent seller at Alibris may have additional fees or slower (or shorter) shipping times based on locations and other factors.

What is the Alibris return policy?

Alibris accepts returns for only 60 days after purchase. After that period items that are returned will be considered defective and discarded with no refund given. To initiate a return simply go to your account and find your order history. Once you find the item you will see a "return this item" option which will bring up a return form to fill out. After this step is completed you will be able to print out both an authorization page and a return label.

Note: independent sellers may have a separate policy for returns including not accepting returns at all.

What methods of payment are accepted by Alibris?

These are the payment methods accepted by Alibris for US customers:

Alibris Payment Methods

Does Alibris have gift cards?

No, Alibris does not have gift cards.

What is the Alibris savings optimizer?

The Alibris savings optimizer is a tool that allows you to find the best deals for every book or other item that you have in your cart. Deals can include specials on shipping and more. Additional details about the savings optimizer are here.

What is the Alibris Quick Buy?

Quick Buy is another savings tool that helps you save money at Alibris. With Quick Buy the best price on any item with multiple options will be shown. If you prefer, you can opt to see all of the available options for the title.

What is Alibris Book Fetch?

Alibris Book Fetch is a service that can help you find rare or out of print books. Simply fill out the form and if that book becomes available, Alibris will email to let you know.

Does Alibris buy back textbooks?

Textbooks are expensive so Alibris offers used options, alternate editions, textbook rentals and the buyback program. Once you finish a class you can enter the ISBN number of your textbooks and receive a quoted price. You can either accept or reject that quote. If you accept it, you mail back the book and collect the money.

How do I contact someone at Alibris customer service?

Alibris customer service can be contacted through this form. For assistance with placing an order or for questions about an existing or previous order, there is an automated system at 510-594-4586.