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10 ANSI FAQs From Our Experts

ANSI stands for the American National Standards Institute. Its main function is to provide the documented standards used throughout various industries so that businesses can stay up to date and conform to those standards. ANSI serves as the US representative to the International Organization for Standardization and is also a member of the International Accreditation Forum.

What is ANSI?

ANSI is the American National Standards Institute which helps businesses of every kind conform to the standards and practices in each industry. Through the ANSI webstore, business owners can purchase the standards and use them for a specific period of time, set forth at the time of purchase.

How long will I have access to files purchased through the ANSI webstore?

Each type of standard will have specific time frames listed on the purchase order. You can review these details before completing your purchase. PDF files (the typical method of receiving the standards) must be accessed within 7 days of purchase.

How does purchasing from ANSI work?

For every purchase there are several decisions and steps, including how many people will need to have access to the standards being purchased and how they will be used.

How are the ANSI standards delivered to me?

ANSI standards will be sent via link to the email specified in the order. From there, you will be able to download the PDF files. You will need Adobe Reader to open the files. At that time you will be able to print the standards and search for specific passages by keywords or phrases. You will not be able to modify the document in any way and there is no copy/paste option.

What is an ANSI deposit account?

ANSI deposit accounts are a way to pay for standards without needing to use credit card information over and over. There is a minimum deposit of $200 required to start this account. You will be required to read and sign an agreement form with your first payment. Signed forms can be sent via email to Info@ansi.org or by mail to: Customer Service Department, ANSI. New York, New York 10036.

Which payment methods are accepted by ANSI?

The ANSI webstore accepts the following payment methods:

Does ANSI offer any discounts?

ANSI does have a 20% member discount on certain standards.

Do you need to create an account to order from the ANSI webstore?

You will need an account to order but you will not need to become an ANSI member. Membership does have advantages including a discount for certain standards.

What is the ANSI library and who can access it?

The ANSI library has a number of documents and viewable standards and is separated into 2 sections. The members only section is restricted and access can only be gained by those with a password. The public document library is open to anyone and can be found at Share.ANSI.org.

How can I contact someone at ANSI customer service?

ANSI customer service can be reached by live chat on the website or by using this form to email a message. They can also be emailed at Info@ANSI.org. Customer service phone numbers include: 212-642-4980 for questions regarding the webstore. The hours are 8:30 am to 7 pm. For questions about ANSI membership the number is 212-642-8922. To call the Washington, D.C, customer service office the number is 202-293-8020 and the hours are 8:30 am to 5:30 pm. To call the New York City office the number is 212-642-4900 and the hours are 8:30 am to 5 pm (EST).