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12 Art to Frames FAQs From Our Experts

Founded in New York almost 90 years ago, Art to Frames remains a family owned business with a 100% satisfaction guarantee. In addition to frames in all sizes, styles and colors you can find custom matting and other decorative items. Styles can be selected from the wide selection available at Art to Frames or from your own photos and art work.

What is Art to Frames?

Art to Frames is a family owned business that creates custom and ready to use picture frames in a wide range of styles and sizes. Additional items like custom window shades, window film and lamp shades are also available.

Does Art to Frames have retail locations?

There is a single Art to Frames store located in Brooklyn, New York.

What is the Art to Frames shipping policy?

This is the Art to Frames domestic shipping policy. For shipping to APO/FPO and PO Box Addresses call customer service at 718-788-6200. Shipping to Alaska and Hawaii will take longer than the estimated delivery times given.

Art to Frames Shipping Information

Type Estimated Delivery Time Fee
Economy 7-14 business days $8.95
Standard 2-5 business days $10.95
3 Day Air 3 business days $45.00
2 Day Air 2 business days $60.00
Next Day Air 1 business day $110.00

Does Art to Frames offer in store pickup?

Yes! You can choose to have your Art to Frames order shipped to the Brooklyn store for free pickup. Most orders will be available in 5 business days. An email will confirm that your order is there and ready to be picked up.

Does Art to Frames ship internationally?

Art to Frames ships to Canada. Canadian customers should call customer service at 718-788-6200 for assistance.

What is the Art to Frames return policy?

Art to Frames allows returns to be made for 30 days after purchase. Damaged items do not need to be returned to be replaced. All return shipping fees are the responsibility of the customer. The order number must be included on the outside label of the shipping box or the returned item will not be processed and a refund will not be made.

Which payment methods are accepted by Art to Frames?

Art to Frames accepts the following payment methods for online customers:

Art to Frames Payment Methods

Does Art to Frames have discounts or coupon codes?

You can save at Art to Frames by signing up for the newsletter which gives you information about sales and special events. You may also find coupons on the site for various events. Additional savings may also be found at CouponCause.

How do you shop and find items at Art to Frames?

You can search the Art to Frames website in a number of ways including by size, color, design or material. You can also combine your search terms to find the exact item with minimal effort.

How do you order from Art to Frames?

You can order from Art to Frames using the website or by phone at 718-788-6200.

Does Art to Frames offer any kind of information or assistance for measuring and/or hanging the frames and other items?

Art to Frames offers assistance both through customer service (by phone/chat or email) or by the video tutorials on the website. These videos will teach you how to correctly and accurately measure your art work for the perfect frame, show you the difference between a matted and a non-matted print, how to take those measurements and how to hang the frames safely and correctly.

How do I contact Art to Frames customer service?

Art to Frames customer service can be reached by this form, live chat on the website, by email at Support@arttoframe.com or by phone at 718-788-6200.