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13 Ashford FAQs From Our Experts

Luxury watches from Ashford can bring a sense of high-fashion to any look or person. Purchase a watch or jewelry from Ashford and you're guaranteed a great look at a reasonable price.

Ashford regularly carries deals and offers promotions that help customers save on the hottest accessories.

Does Ashford sell used products?

Yes. Ashford does sell pre-owned watches. You can save up to 88% off! Shop Ashford pre-owned watches here.

Does Ashford accept returns?

Yes. Ashford has a 30-day return policy on new items and a 14-day return policy on certified pre-owned watches. Refer to Ashford return policy for more information.

Does Ashford have a Deal Of The Day?

You can shop Ashford clearance watches for massive discounts on many of the most popular watch brands!

Does Ashford have a customer service phone number?

Yes. You can call Ashford customer service at 1 (866) 274-3673.

Does Ashford have any physical locations?

No. Ashford is strictly an online retailer!

Does Ashford have free returns?

Return shipping is the responsibility of the customer for all returns.

Does Ashford sell fake products?

No. All Ashford watches and jewelry are 100% authentic!

Does Ashford sell real watches?

Yes. All Ashford watches and jewelry are 100% authentic and ship with the original product serial number.

Does Ashford ship internationally?

No. Currently Ashford only ships to the United States and Puerto Rico.

What is the average price of Ashford products?

The average cost of Ashford products can range widely, anywhere from $30-$40,000 on the higher end. Most products are between $250-$2000.

Does Ashford accept PayPal?

Yes. Ashford accepts PayPal as a form of online payment as well as all major credit cards.

Does Ashford offer a warranty?

New watches bought at Ashford are covered by a 2 year extensive warranty and certified pre-owned watches are covered for 1 year. For more information, visit Ashford warranty.

Does Ashford do repairs?

Yes. Watches still under warranty can be prepared for free! Visit Ashford more information on Ashford watch repairs.