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12 Aventuron FAQs From Our Experts
Aventuron is your reliable source for bikes, camping supplies, outdoor gear, overlanding supplies, fly fishing and more. A family-owned retailer, Aventuron aims not only to provide their customers with premium gear at the best prices but to extend to them the customer service that is second to none. They offer a wide selection of carefully-curated brands in the outdoor landscape. Founded by people who share the same genuine passion and love for the outdoors, you can trust that every hand-picked product that Aventuron features will always have you, and your needs for adventure in mind so you know you can always buy with confidence.
What sets Aventuron apart?
Aventuron prides itself for offering top-quality bikes, rentals and premium outdoor gear at the most competitive price. Their products are personally curated and hand-picked by people who share the same love and reverence for the outdoors. Not just an online company, Aventuron has a physical store as well to make it possible for buyers to check out products they like in person. Excellent service has always been the guiding principle for what Aventuron offers. Expect that whether online or in-person, the service they will extend to you will be second to none. With their lowest price guarantee and free shipping for orders over $100, shopping at Aventuron is always a breeze
What payment methods are accepted at Aventuron?
Here are the payment methods that Aventuron accepts.
Does Aventuron charge sales taxes?
Certain states require sales taxes to be collected based on their existing local and state laws. At present, only shipments to WA, CA, and WI are subject to the collection of sales taxes.
Does Aventuron offer free shipping?
Yes. Aventuron offers free shipping on orders over $100. Orders below $100 will be charged a $6.95 shipping fee and orders are shipped via USPS First Class with tracking feature.
What is Aventuron’s return policy?
If you wish to return a product that you are not satisfied with, you have 30 days from its purchase date to initiate the return. For a product to be accepted for return, it needs to be in new condition. It also needs to be shipped in its original packaging. If you’re not sure whether your product qualifies for a return or not, just call 1 (888) 703-9756.
You will also need to provide proof of purchase. Returns outside of the United States are not accepted and returns are also not allowed for Made-to-Order products. If a refund is due, expect that it will be applied to the original payment method used in the transaction.
Shipping costs for returning an item will be your responsibility and shipping fees are non-refundable. If you are shipping an item that is more than $100, a trackable shipping service is most ideal or you should consider buying a shipping insurance. To find out more about Aventuron’s return policy, click here.
To return an item, mail the product to the following address:
631 N 8th Street
Sheboygan, WI 53081
What is the Aventuron lowest price guarantee?
The lowest price guarantee means that Aventuron will price match any lower price offered by a competitor prior to the purchase and 10 days from the time that you have made the purchase. To qualify, the price match should be to the final sell price of the competitor, tax and shipping included. If the product in question is a variant, it needs to be the same size. The difference will be refunded in store. However, it does not extend to 3rd party sales website such as eBay or Amazon among others. More information can be found here.
Does Aventuron offer financing?
Yes. You may choose to pay for your Aventuron order through Affirm. This simple and no-fuss financing has no hidden fees, no deferred interest, and no catch. Whatever you see at checkout will be all that you pay at a payment schedule that works best for your budget. Loans start a 0% APR with terms of 6, 12, or 18 months. Learn more about Affirm and how it works here. Do note that Affirm financing is currently not available in West Virginia or Iowa.
What is Aventuron’s policy on refund requests?
If you are returning an item in order to get a refund, you will be sent an email to notify you once the item has been received by Aventuron. You will also be notified on whether the refund request has been approved or rejected.
There are instances when partial refund will only be granted. Products that show obvious sign of use, items that are not in its original condition, have missing parts or are damaged, as well as items that have been returned more than 30 days from the time it was purchased, will all be given partial refund. In addition, bicycles that are being returned will be deducted a 10% restocking fee.
Aventuron may also refuse to extend any refund to Open Items or those that have been previously returned or those that are missing the original of packaging and show sign of use. Demo and reviewed products are also not available for a refund. The same is true for rentals.
Does Aventuron have sales?
The Aventuron website constantly features products on sale so check them out regularly to make sure you’re not missing on some great deals. The latest, most exciting deals and discounts for Aventuron can be found at Couponcause.com so, be sure to stay up-to-date with their newest offers.
What is the Aventuron Trade-Up program?
The trade-up program allows you to trade your bike in for credit that you can then use to buy a new bike at Aventuron. Now, you will no longer have to go through all the hassle involved with selling a bike. For trade-up, all you need to do is submit the bike you wish to trade–up using the form here. Expect a custom quote within 24 hours. You can either accept the offer or not. If you like it, just bring the bike along with the offer email to the Aventuron shop and the credit will go to the new bike that you are purchasing.
How can I contact the Aventuron customer service?
If you have any questions regarding Aventuron and its products and services, you may call them toll-free at 1 (888) 703-9756. You may also send them an email here or at firstname.lastname@example.org.
You may also visit them at their office address at Tuesday-Thursday 11:00AM-6:30PM (CST) or Friday -Monday by appointment only at:
631 N 8th Street
Sheboygan, WI 53081
Phone number: 1 (920) 783-8168