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10 Best Western FAQs From Our Experts
Best Western is a family of hotel and resort brands along. Founded in 1946, it is one of the most easily recognized hotel chains in the US and across much of the world. Each hotel is independently owned and operated under the general guidelines of the corporate offices.
How many Best Western hotels are there?
There are roughly 4000 Best Western hotels and resorts worldwide. To find one in the US, search here.
Does Best Western have a rewards program?
Best Western does have a rewards program. It is free to join the program and customers can choose between Best Western rewards points or airline miles. In addition, you can choose the method and how often you receive communications from the program. Customers who opt to sign up for the Best Western Mastercard credit card can save even more while earning bigger rewards.
For questions about this program, email CustServ@cs.bestwestern.com.
Does Best Western have any types of special offers or discounts?
Best Western has a number of discounts and promotions. Some of these discounts are limited time only events so check the offers page for all available discounts. Discounts that are always available include savings for AAA, AARP and CAA members, government and military employees/service members and senior citizens. To find more savings look to CouponCause for further discounts and coupon codes.
What methods of payment are accepted by Best Western?
All Best Western hotels and resorts are independently owned and operated. Some may accept different forms of payment not included on this list:
Best Western Payment Methods
Does Best Western have gift cards?
Best Western gift cards allow you to help someone's travel plans come true. The Best Western travel card can be used at any Best Western in the world. For purchase information, card balances or for questions call Best Western travel card customer service at 1-877-227-3288.
How do you cancel a reservation with Best Western?
If you made a reservation with the main reservation number you can make your cancelation request through the same number (1-800-780-7234). If you made the reservation through the Best Western website you can find the "check reservation" tab at the top of the main page. From there you can follow the steps to check/change/cancel your reservation.
Does Best Western have wheelchair accessible rooms and facilities?
Best Western will do everything to accommodate various challenges including have a room that is wheelchair friendly. Speak to reservations about any other needs that you may have to make your stay enjoyable and safe.
Does Best Western have a price guarantee?
Best Western will match any stated price for a similar/identical room. Email customer service at CustServ@cs.bestwestern.com and fill out this form with all requested information. If verified, Best Western will give you the lower rate plus a $100 Best Western travel card.
How do I contact someone at Best Western customer service?
Best Western customer service can be reached by email at CustServ@cs.bestwestern.com and by Facebook messenger. The phone number is 1-800-528-1238 and can be reached Monday through Friday from 7 am to 8 pm and weekends from 8:30 am to 5 pm (MST).
For questions about the Best Western travel card call 1-877-227-3288.
For questions about the rewards program call 1-800-237-8483.
For reservations call 1-800-528-1238.