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10 Bissell FAQs From Our Experts

Bissell is one of the most easily recognized brand names in the US with more than 140 years in service. Bissell is notable for its innovative designs in vacuums, carpet cleaners and more. Bissell is also known for Anna Bissell, the very first woman to become a company's CEO after the death of her husband. In addition to products that help clean up after pets, Bissell has products that help care for them as well. The company donates to thousands of shelters across the US as part of the Bissell Foundation.

Where can I find a Bissell product?

In addition to shopping directly from the Bissell website you can find many of the machines and even some of the parts at a variety of retailers including Walmart, Target and others.

How do I choose the right Bissell product for my needs?

If you have an idea of what you would like, you can shop by "cleaning focus", "machine type" and "style" on the website. If you are overwhelmed by the number of options or have no clue of what you need, there is a product selector which is a quick and easy quiz that helps you narrow down your choices based on floor types, cleaning goals and whether or not there are pets in the house.

What is the Bissell shipping policy?

This is information for shipping to the US. Bissell does ship to Alaska, Hawaii and the US Territories using standard shipping only. For PO Boxes and military addresses all orders must go through customer service by phone.

Bissell Shipping Information

Type Fee Estimated Delivery Time for Machines Estimated Delivery for Parts and Other items
Standard $3.95 to $7.95 based on order amount. Free shipping for orders over $40 3-4 business days 5-7 business days
Expedited $8.95 to $35.99 based on order amount 2-3 business days 3-5 business days

Does Bissell ship internationally?

International customers must first choose their country in the drop down menu to find pricing and shipping options.

What is the Bissell return policy?

Bissell allows returns within 30 days of purchase. Items must be returned in their original packaging with all accessories, cords and manuals. Cleaning products such as stain removal formulas are not returnable. A small fee will be deducted for shipping. To return the Anna Upright Cordless/Hybrid call customer service for assistance as it must be handled in a special way.

Which payment methods are accepted by Bissell?

Bissell accepts the following payment methods:

Does Bissell have a rewards program?

Bissell does have a rewards program. It is free to join and points are earned on purchases, registering products and other activities. There are three levels: Silver, Gold and Platinum. The higher the level, the more perks you can earn, including free standard shipping, discounts and exclusive offers.

Does Bissell have discounts or special savings?

Bissel has an entire web page dedicated to its specials. In addition, you can find special, limited time savings at the top of the website's homepage. Subscribers to the newsletter will also get notification of special deals and savings events, often before anyone else. You can always find savings for Bissell at CouponCause.

Does Bissell offer any financing options?

Bissell products can be financed through Affirm. Simply choose that option at checkout to start the application process.

How do I contact Bissell customer service?

Bissell customer service can be reached by live chat on the website or by phone at 1-800-237-7691. Customer service hours are Monday through Friday, 9 am to 9 pm, Saturday 9 am to 8 pm and Sunday 10 am to 7 pm (EST). For questions or problems with Wi-Fi connected products, the customer service number is 1-844-383-2630.