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13 BookMyShow FAQs From Our Experts

Purchase your tickets for a night out online at BookMyShow. India’s largest entertainment ticket aggregator, BookMyShow lets you book tickets for movies, events, concerts, theater plays and sports. Be the first to watch a new blockbuster by booking your tickets a month in advance. BookMyShow also allows you to hold the seats at your preferred cinema and then grab them the moment the tickets are available. You can even check out the trailers for the latest offerings from Hollywood, Bollywood, and Tollywood at the BookMyShow website so you know which blockbusters to look forward to.

What payment methods are accepted at BookMyShow?

Here are the accepted payment methods at BookMyShow.

What types of tickets are available at BookMyShow?

Here are the types of tickets available at BookMyShow.

BookMyShow Available Tickets

Does BookMyShow have a cut-off time for ticket bookings?

Cut-off time may vary from one cinema to the next. This could be between an hour to 15 minutes before show time. There are cinemas that may allow booking of tickets until the last minute too.

Is there a limit to the number of tickets you can book per transaction at BookMyShow?

Ideally, there is a maximum of 6-10 tickets per transaction but this could vary per cinema. In the event of an early bird sale or in cases of a high demand event, there may be a limit of 2 tickets per transaction.

Do I have to register at BookMyShow to book tickets?

No. Registration is not mandatory in order to book tickets. However, there are benefits that you get out of registering. For instance, you gain access to your booking history. You’ll enjoy the Quick Pay feature too so you can save the details of your Credit or Debit Card, Gift Voucher, Net Banking, UPI or Redeem Points. This makes booking tickets doable in just a single click.

Does BookMyShow deliver the tickets to my home?

Movie tickets are electronically confirmed which means that there is no need for delivery. You can just visit the cinema you have booked the tickets for before the show to collect the tickets at the box office. It is ideal to collect your tickets 10-15 minutes before show time to ensure that you will avoid the rush.

For sporting events and concerts, Entertainment Tax authorities will have to approve the tickets first before they will are released to the public. After this process is completed, the tickets will then be immediately dispatched for home delivery. Typically, the tickets should be delivered 1-2 days before the event date.

Do you have a list of monuments available for booking at BookMyShow?

Yes. Click here to see a complete list of available monuments you can book tickets for at BookMyShow.

How does BookMyShow advance booking work?

Tickets for new movies are usually available 1-2 days before the release date. There may also be times when the movie has already been released but there are still no shows available for booking at the BookMyShow website. Tickets will eventually be available. Note that BookMyShow is only an online ticketing aggregate and you can check the BookMyShow website or app for updates anytime.

Are there age criteria for children when booking movie tickets at BookMyShow?

Age criteria for buying a ticket are not set by BookMyShow, but are set by the individual cinema of choice. In Mumbai, cinemas require children ages 2 and up to have tickets. The same age requirement is set in Kanpur, except for Bada Chauraha and INOX Z Square cinemas, where kids 5 and up are required to have tickets. For most other cities, kids aged 3 and up will be required tickets. Click here for more information.

Does BookMyShow allow bulk bookings?

Yes. Just click on the Corporate booking tab for your preferred movie. A member from the BookMyShow corporate team will reach out to you. Note that for events, you must book 20 or more tickets. For movies, 50 or more tickets will be considered. You may also email your bulk booking requests along with your contact details to

Does BookMyShow offer refunds for canceled shows?

Yes. In the event that your show or event is canceled, you can expect the entire transaction amount to be refunded to your account in 5-7 business days. In the event that you used a voucher or Gift Card, it will also be released the moment the refund has been processed. You may also call +91 022 61445050 or +91 022 39895050 or email for more assistance.

What is BookMyShow’s refund policy for failed transactions?

For failed transactions, expect the amount to be refunded within 24 hours. This will be reflected in your bank account within 4-5 working days. However, nationalized banks may take longer, which could be up to 10 business days.

How do I get in touch with BookMyShow customer service?

You can contact BookMyShow customer service by phone at +91 022 61445050 or +91 022 39895050. You may also email or send them a message here.