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12 Carhartt FAQs From Our Experts

Carhartt was founded in Dearborn, Michigan in 1889 and continues to be a family owned business to this day. There are 30 Carhartt company stores in the contiguous US as well as a number of authorized retailers for top selling lines within the company name. The company also continues to have a flagship store in the downtown Detroit area.


Carhartt is a sponsor or major contributor to a number of "blue collar" organizations and groups including the National FFA Organization and a number of rodeos. It is the main sponsor for the annual Detroit Jazz Festival as well as the Bassmaster College Series. After September 11, Carhartt donated thousands of its heavy duty bib overalls to rescue crews and first responders at the scene of the World Trade Center.

What is Carhartt?

Carhartt is one of the oldest brands of clothes for hard work including flame resistant clothing for people who have dangerous jobs. There is clothing, outerwear, shoes and accessories for everyone in the entire family.

How do I contact someone at Carhartt with questions, comments or concerns?

There are several ways to reach Carhartt customer service. You can reach them by phone at 1-800-833-3118 or you can email the company here: Just_Ask_Us@Carhartt.com. Live chat is available on the website. You can also contact the company on social media sites including LinkedIn and more.

What type of products will I find at Carhartt?

Here are some of the products you will find at Carhartt.

What are the shipping options at Carhartt?

Here is the shipping information for Carhartt.

Carhartt Shipping

Type Fee Estimated Delivery Restrictions
Ground $7.25 2-7 business days Not available to AK or HI
3rd Day Business $10.00 3 business days Not available to AK, HI, Canada, APO/FPO or PO Boxes
2nd Day Business $14 2 business days Fee to AK and HI is $25
Next Day Business $25 Next business day Fee to AK and HI is $36
Ground to APO/FPO and PO Boxes $7.95 5-7 business days
Ground to Canada $30 5-14 business days

What forms of payment does Carhartt accept?

Here are the types of payment you can use at Carhartt.

Does Carhartt have retail stores?

Carhartt has 30 stores in the United States. In addition, there are many retailers that are authorized to sell the Carhartt brand. Find a Company store with the store locator.

Does Carhartt have a rewards program?

Yes, the Carhartt Groundbreakers Loyalty Program is open to everyone who is aged 18 or older and living in the contiguous US or Canada. The program rewards members for purchases (5 points per each dollar spent), writing reviews, updating a profile, taking a survey and more. Benefits include exclusive products, early notification of sales and new releases and other bonuses. Points can also be redeemed for items.

Can I buy Carhartt gift cards?

Yes, you can either buy them at the Carhartt Company Stores, online or in some retail locations. You can opt for a traditional card or an eCard in any denomination.

What is the Carhartt returns policy?

Carhartt allows returns for up to 60 days after purchase. Items must be new, with tags and the return slip from the packaging. Items that were bought online can be returned to a local company store, however the items bought at the stores cannot be returned to the online address. The return policy can answer questions. Further questions can be sent via email to customer service at Just_Ask_Us@Carhartt.com or call them at 1-800-833-3118.

What are Carhartt Offers and Deals?

The Carhartt Offers and Deals page frequently has coupon codes for additional savings such as free or reduced shipping, special offers and more. The page is updated frequently.

Is there a Carhartt Catalog?

In addition to shopping online, you can request a Carhartt Catalog by using this form.

Does Carhartt have a military discount program?

Carhartt wants to honor all active duty and retired military members, their spouses and their family members by offering a 10% discount on all Carhartt apparel and accessories. There is a verify ID button on the online order form or show your military ID at a physical store to get this discount. For questions about this program call 1-866-775-4363 or email help@ID.me for more information.