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Bogo 50% Off Men's Graphics!

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Bogo 50% Off Women's Graphics!

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2 for $30 Men's Tops!

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IN OUR LOVE ERA Start your day, ​Celebrate you, Get dressed, From me to you, with love!

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MOTO REVIVAL​ Womens vintage graphics. Wear-with-everything jackets. Full logomania!

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11 Cotton On FAQs From Our Experts

Cotton On is one of 5 brands in the Cotton On Group. Originally founded by an Australian teenager, the first store opened in 1991 and from there has grown to an international brand. Cotton On sells clothes for every member of the family, ranging from comfy pajamas to outwear, shoes and boots and more. Cotton On also sells accessories, travel gear and stationery.

Does Cotton On have retail locations?

Cotton On does have retail locations all over the world. To find a store near you in the US, use this store locator.

What is the Cotton On shipping policy for the US?

This is the Cotton On shipping policy for US customers:

Cotton On Shipping Information for the US

Type Fee Estimated Arrival Restrictions
Standard $6/Free for orders over $55 4-7 business days n/a
Express $9/$6 for orders over $55 1-6 business days Not available to PO Boxes
Next Day $25 1-2 business days Only to the continental US/Not available to PO Boxes

Does Cotton On offer in store pick up?

Cotton On does offer in store pickup for those who are fortunate enough to be near a retail location. The pick up in store option is $2 or free with an order of $55 or more. Items will be ready for pick up in 1-6 days with an email or text being sent to let you know when it is available for pick up. Items must be picked up within 30 days.

Does Cotton On ship internationally?

Cotton On ships to countries around the world. Fees vary by country and may not include additional fees such as imports and duties that are levied upon arrival.

What is the Cotton On return policy?

Cotton On returns start with this form. Once it has been filled out and submitted customer service will email instructions for the return as well as a prepaid label to use.

Which payment methods are accepted by Cotton On for US customers?

These are the payment methods accepted by Cotton On for online customers in the US:

Cotton On Payment Methods

Does Cotton On have a mobile app?

Yes! You can download the Cotton On app from the Apple App Store and keep track of sales, find special offers that are exclusive to the app and more.

Does Cotton On have a rewards program?

Cotton On Perks lets you earn points towards rewards across all five brands in the Cotton On Group family. Points add up to a $10 reward for every $100 you spend. In addition to points, Perks will give you birthday gifts, special surprises throughout the year and previews for sales and other events. It is free to join and takes only seconds.

What type of sizing does Cotton On use?

All sizes are listed in Australian/UK sizes as well as US and European sizes. Size guides are available for every item with a size conversion chart available for comparisons as well.

Does Cotton On offer financing?

Cotton On offers AfterPay financing which lets you buy now and pay back over time. Choose the AfterPay option at checkout for full instructions on applying as well as more details and payment amounts.

How do I contact Cotton On customer service?

Cotton On customer service can be reached by submitting this form or by phone at 1-888-719-9755.